Jordan Collision Repair
In operation 107 years, 32 years at this location.
Jordan Collision's goal is to become the highest quality production repair shop in San Antonio. We strive to stay in the top 25th percentile in all KPI categories while maintaining a keys to keys delivery average of less than 8 days. Simply stated, we do the best work in the shortest amount of time as we strive to take care of our customer base and our insurance partners. We maintain an I-Car Gold Status for our business and 75% of our technicians are I-Car Platinum Certified in their specialty designation. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told it was $120 towing fee $45 admitting fee and $20 a day story when I picked up the car they charged me $145 for the admitting the which is a little ridiculous I feel I was cheated out of $100
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The auto texts were not informative and didn't truly reflect the situation.
Customer Service - 4.5/5.0 -
Communication between me and Jordan Collision was less than exemplary, some of my voicemails went unanswered. The text updates were lacking true information.
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed the whole time about my car that was awesome
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
no certain
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I did not like the automated text it was not accurate. And not being an USAA preferred repair shop made things difficult.
Customer Service - 5.0/5.0 -
Kenny was very helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pam was very kind, patient, and helpful every step of the way. It was my first time dealing with a collision/insurance company and Pam explained the process to me with great patience and answered all my questions. Great job, Pam. Thx
My Experience - 5.0/5.0 -
Good fast service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, friendly and dependable staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
quick service, the car looked better than when we bought it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and Kenny really went above and beyond. My vehicle was repaired quickly and it looks great. They went the extra mile and even did a little extra to make it all blend. Very much appreciated and I will definitely recommend Jordan Ford!