J.R. Auto Collision Repair
We are a family owned and operated Auto Body shop located in Arlington Heights, IL. We have been servicing the local area since 1996 and pride ourselves on providing the best quality collision repair in the area. We are a independent shop that works with all major insurance companies. Please stop by for your free estimate today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great thank you Jim. As i said in the review I did miss the little bottle of paint you gave in the past, nice touch but no big deal.
Customer Service - 5.0/5.0 -
Yes satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended JR to others!!!
Repair Quality - 5.0/5.0 -
Great communication! My car looks like new!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 plus
Repair Quality - 5.0/5.0 -
Can’t say enough good things. Professional reasonable and a great and result. Your painless dent repair guy was able to fix my vehicle almost perfectly after others said it was not possible. You did some touchups and other areas telling me it was gonna be 90% however in my eyes, it’s 100%. I can’t tell there was a repair done. Highly recommended.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome team! Great Service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Kim was responsive to my text asking for updates. Took 25 days, fortunately I had a third car otherwise that would’ve been very disruptive. Car looks brand new, sunroof works perfectly and I am very happy with the results.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very knowledgeable and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
J. R. Colllision and Jesse was very helpful during the whole process, from insurance claim, rental car coordination and satisfactory completion.
Repair Quality - 5.0/5.0 -
The finished product was outstanding. Both sides of the car were in need of repair.
Customer Service - 5.0/5.0 -
Jesse was great to work with from the beginning when identifying what needed to be included in the insurance claim. During the repair in keeping me updated on progress. And at completion when picking up the car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would always recommend this company
Repair Quality - 5.0/5.0 -
I wish I could put in 11. We have used JR collision a couple of times and will not trust anyone else. they go above and beyond with customer service and they’re beyond fair with prices. This is why we like to support Local. Sara Gorstein
Customer Service - 5.0/5.0 -
Absolutely the best customer service from being courteous to explaining all details
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I have brought one of my vehicles to be fixed after an accident. Always greeted with a smile, honest as to how much time the repair will take, and always accommodating for drop off and pickup. I recommend highly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
J.R. Auto Collision communicated very well with both myself and the third party auto insurance company during the entire repair process. When I picked up my car it was detailed, looked great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The interior looks very clean, and the exterior bumper repair looks brand new. The only thing I noticed is that when I started the car, there was still a tire pressure sensor warning on the dashboard, so I guess that issue wasn’t fixed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was perfect, cost was reasonable, staff was friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I send people there all the time.
Repair Quality - 5.0/5.0 -
Great communication and the work, as always, is done quickly and looks awesome!
Customer Service - 5.0/5.0 -
Team is always customer-centric and communicated regularly during the time they had my car.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a good job