Jt's Collision

185reviews
180 Greystone Blvd,  Columbia,  SC  29210

In operation 31 years.

COLLISION REPAIR REPAIR ALL MAKES AND MODELS INSURANCE CLAIMS WELCOME

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (185)

My Experience

Nice people… beautiful job.

My Experience

An area on the left side of my car with scratches which I pointed out when I dropped car off was not repaired. Body shop rep had failed to write it on repair instruction sheet. So very frustrating after having been without my car for nine days

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because of the neglected service they gave us

Repair Quality

I'm having a problem with codes popping up on my Jeep after they replace One battery and do not replace the other battery and now they won't call me back because I have to fix it

Customer Service

Service was not very good at this time

My Experience

Excellent Customer Service!!

Likely to Recommend

Customer Service

took them to long to send info to allstate to start claim..

Likely to Recommend

Repair Quality

Took along time to get parts, no fault of theirs.

Customer Service

Returned Clean

My Experience

Always great service / very grit and professional.

My Experience

Brought car in for a tire leak, left with a damaged door and had to get the tire replaced by Discount Tires bc the plug that I paid for didn’t work. Brought car in to get door fixed. It wasn’t ready after 3 days. Had to leave with a rental car. Major headache returning the rental car. Found a piece of my air conditioner grate disconnected from the roof, so clearly no one inspected the car first. At this point i paid $25 for a bad plug and would have paid to rent a car from you had I not refused. I have spent way too much time on your mistake. Steven tried to help but it seems like he is dealing with incompetence on every single side. Joe was amazing. That guy deserves a raise and promotion. Please do not contact me as there is nothing you can do at this point to fix this. I won’t be back.

My Experience

My Experience

Likely to Recommend

Always in the pass Service was Excellent. This time I was very disappointed my key was broken. But, most of all disappointing no one said anything about the key in the beginning. Also tried to make an excuse when I brought it to there attention. Saying the key was broken because it was an old key! Totally Unacceptable. Still waiting for my replacement key!!

Repair Quality

Repairs was excellent but it’s been over a month & my key has not been replaced that was broken during my repair! It’s ver difficult to keep up with my car key, since it can’t be attached to a chain. Can’t understand what the problem concerning replacement!!

Customer Service

Same response as previous answer!!

Returned Clean

My Experience

Everyone was kind, helpful, professionals answer all my questions

My Experience

Everyone s was very nice and professional!!! Wanted my car back by Thursday and they did!!! Thank you so much!!!

My Experience

Staff was very helpful and friendly. Very satisfied with staff. However, I noticed that when the back glass was removed and put back in, there are smudges that won’t rub out. Not sure what happened, but I think it might have damaged the dark tint.

My Experience

My Experience

My Experience

My vehicle wasn't repaired. From day one I was lied to by their techs working on my vehicle. They made a behind my back deal with Richard from JT Chrysler the District Manager; took the money and my vehicle was never repaired. To top it off during the process, the dented me Jeep and didn't want to pay for it. After putting up a fight, I was told to never come back for no services on their property. Now if that isn't showing guilt I'm not sure what is. I was told not to come back over two months ago and I'm just now getting a request for a review. I guess they assumed I'd forget me experience.

My Experience

My repairs were very fast and I can’t even tell that the my rear bumper was smashed! I LOVE Galeana and the team there are so helpful and informative!

My Experience

I should have done an inspection before I left the facility. We live an hour away and when I got home, my husband looked under the car to find that my spare tire had not been put back on. I will have to return to the facility for them to finish the work. I found that getting a hold of anybody by phone was a little tedious also. After two days of leaving messages and not getting my calls returned, I called the main operator and asked to speak to the manager. It was then that I was told that the person I was dealing with was out with Covid. The repairs to my car look amazing! Just a little disappointed that the work was not completely done.