Ka'anapali Collision Inc

5.0 (869reviews)

100%

(808) 344-0495

4918 Honoapi'ilani Hwy, Lahaina, HI 96761

100%

4918 Honoapi'ilani Hwy
Lahaina, HI 96761

Get Directions Email

About Ka'anapali Collision Inc

4918 Honoapi'ilani Hwy
Lahaina, HI 96761

Get Directions Email

In operation 14 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 4:30 pm
Tue	8:30 am - 4:30 pm
Wed	8:30 am - 4:30 pm
Thu	8:30 am - 4:30 pm
Fri	8:30 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (869)

Sort By:
Newest
Rating

487 Customers Rated

5 Stars

52.5% Complete

(456)
4 Stars

2.3% Complete

(20)
3 Stars

0.8% Complete

(7)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting repairs that made their vehicles look brand new. The team is frequently commended for going above and beyond expectations, demonstrating professionalism, attention to detail, and genuine care for customers. Communication stands out as a major strength, with customers appreciating consistent text and call updates throughout the repair process. Timeliness is another highlight, with several customers noting their vehicles were completed ahead of schedule. Customers also express pleasant surprise at receiving complimentary cleaning and detailing with their repairs. A few customers noted minor areas for improvement, such as occasional delays due to parts availability and isolated instances of missing components, though these were acknowledged as understandable given island logistics.

Select to learn more

Service Quality
Timeliness
Communication

"Job done was very professional, and the work performed is as if this was their vehicle done with a lot of attention to detail my vehicle looks brand new.. Amazing!"

"... Collision and they did an amazing job—again! The team is reliable, efficient, quality service, and really takes pride in their work. Im so grateful to have a place I can trust with ..." Read more

"Good customer service and high quality work"

"Fabulous team! A definite 10 plus on work quality and integrity! Thank you!"

"Repairs were done faster than expected and very pleased with results. Highly recommend."

"The car was ready sooner than promised. Very satisfied."

"Thank you Ka'anapali collision for your timeliness and great customer service. Your expertise in vehicle repair is the best on ..." Read more

"... my truck looking like it was brand new again and back to me sooner than I expected. Super professional and friendly crew. Hands-down best place to go if you need work on your ..." Read more

"This team does not run late they do it on time or earlier 👍👍"

"Every day, I received updates on how the process was progressing."

"Good communication from them, gave me updates on when my car will be done through text or call. Well done."

"The Text updates were very convenient and appreciated"

"... board. From estimate, to ordering parts and repair. Communication all the way through the process. Friendly and professional. Awesome job in and out of the office. Mahalo!" Read more

"100% I was updated, consistently."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Job done was very professional, and the work performed is as if this was their vehicle done with a lot of attention to detail my vehicle looks brand new.. Amazing!"

"Good customer service and high quality work"

"Fabulous team! A definite 10 plus on work quality and integrity! Thank you!"

"Repairs were done faster than expected and very pleased with results. Highly recommend."

"The car was ready sooner than promised. Very satisfied."

"Thank you Ka'anapali collision for your timeliness and great customer service. Your expertise in vehicle repair is the best on ..." Read more

"... my truck looking like it was brand new again and back to me sooner than I expected. Super professional and friendly crew. Hands-down best place to go if you need work on your ..." Read more

"This team does not run late they do it on time or earlier 👍👍"

"Every day, I received updates on how the process was progressing."

"Good communication from them, gave me updates on when my car will be done through text or call. Well done."

"The Text updates were very convenient and appreciated"

"... board. From estimate, to ordering parts and repair. Communication all the way through the process. Friendly and professional. Awesome job in and out of the office. Mahalo!" Read more

"100% I was updated, consistently."

Monet (Toyota owner) reviewed 8/4/26

Mahalo for your good service and prompt action.

David (Toyota owner) reviewed 7/31/26

Amanda and Kaanapali Collision are absolutely amazing!!! I wouldn’t even consider using anyone other than them!!! I’ve taken my truck to them and my kid’s cars to them and am very satisfied with the work they did. They even washed my truck before I just picked it up!!! Thanks Amanda

Amanda is the best!!! We tried to hire her away she is so good but is too loyal and said she wasn’t interested. You guys are very lucky to have her

Kelsie (Chevrolet owner) reviewed 7/30/26

Amanda and her team at Ka’anapali Collision was awesome. Very easy to work with and got my truck back very quickly. Highly recommend for your repair needs

Christian (Toyota owner) reviewed 7/27/26

Richard (Toyota owner) reviewed 7/24/26

Great to work with pros!!! 😎😎✌️✌️

John (Toyota owner) reviewed 7/23/26

KC no ka oi !!!

Jon (Cadillac owner) reviewed 7/17/26

Great service Costa communication. I would recommend Kahana poly Collision to anyone who wants excellence in service and customer satisfaction.

Carl (Lexus owner) reviewed 6/24/26

Very professional team and great customer service !

Alex (Honda owner) reviewed 6/22/26

Nicely done, they also cleaned my car and it looks like brand new! Appreciate all of you. Mahalo.

Good communication from them, gave me updates on when my car will be done through text or call. Well done.

Roy (Lexus owner) reviewed 6/19/26

Repairs were done faster than expected and very pleased with results. Highly recommend.

Kerilyn (Honda owner) reviewed 6/12/26

The team is very efficient and I appreciate the quality work! Also Amanda is the best boss mama! Thanks for also cleaning my car!!

Kyven-James (Toyota owner) reviewed 6/11/26

Nick (Toyota owner) reviewed 6/9/26

You guys made a very difficult situation into a painless process! Mahalo

Eric (Honda owner) reviewed 6/7/26

Marah Cannon is the owner. And i LOVED working with Kaanapali Collision. Amanda is GREAT.

Kelsey (Ford owner) reviewed 6/5/26

Phenomenal Job! Mahalo

Angelito (Nissan owner) reviewed 6/1/26

Exceptional quality of work.

Jane (Acura owner) reviewed 5/29/26

Definitely

Very fast and friendly

Owner and receptionist and technician were very helpful

Eddy (Toyota owner) reviewed 5/26/26

This is what is called excellent service !

Krishna (Tesla owner) reviewed 5/26/26

Excellent experience! From start to finish my interactions with Amanda were professional and positive. The work on my car was completed on schedule and flawless. As a surprise bonus the interior of my car was even vacuumed!

Lorna (Jeep owner) reviewed 5/16/26

very good customer service

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You should always ask your auto body shop if they offer a warranty on their repairs.

Ka'anapali Collision Inc

About Ka'anapali Collision Inc

Reviews (869)

487 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

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