Ka'anapali Collision Inc

5.0 (880reviews)

100%

(808) 344-0495

4918 Honoapi'ilani Hwy, Lahaina, HI 96761

100%

4918 Honoapi'ilani Hwy
Lahaina, HI 96761

Get Directions Email

About Ka'anapali Collision Inc

4918 Honoapi'ilani Hwy
Lahaina, HI 96761

Get Directions Email

In operation 14 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 4:30 pm
Tue	8:30 am - 4:30 pm
Wed	8:30 am - 4:30 pm
Thu	8:30 am - 4:30 pm
Fri	8:30 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (880)

Sort By:
Newest
Rating

493 Customers Rated

5 Stars

52.4% Complete

(461)
4 Stars

2.4% Complete

(21)
3 Stars

0.8% Complete

(7)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise Kaanapali Collision for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and a genuine Aloha spirit. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting repairs were completed ahead of schedule. Customers also express pleasant surprise at complimentary detailing and cleaning services. A few customers noted occasional delays due to parts availability, though they acknowledged this was understandable given the island location. Overall, the shop is widely recommended as the best collision repair facility on the island.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision and they did an amazing job—again! The team is reliable, efficient, quality service, and really takes pride in their work. Im so grateful to have a place I can ..." Read more

"Job done was very professional, and the work performed is as if this was their vehicle done with a lot of attention to detail my vehicle looks brand ..." Read more

"They always go above and beyond. My car looked amazing, they helped with my rental car pickup and return, ..." Read more

"Service was awesome, the quality of repair was excellent."

"Kaanapali Collision goes above and beyond with timely top quality repairs and customer service. The staff is super friendly and always Aloha. I ..." Read more

"Repairs were done faster than expected and very pleased with results. Highly recommend."

"The car was ready sooner than promised. Very satisfied."

"Thank you Ka'anapali collision for your timeliness and great customer service. Your expertise in vehicle repair is the best on island and we recommend ..." Read more

"Ready earlier than expected."

"... its hard to get the part that need to be replaced..it take almost 3 months" Read more

"Good communication from them, gave me updates on when my car will be done through text or call. Well done."

"Every day, I received updates on how the process was progressing."

"... board. From estimate, to ordering parts and repair. Communication all the way through the process. Friendly and professional. Awesome job in and out of the office. ..." Read more

"Excellent work. Good communication during the work process."

"They keep me up to date on my tacoma,always keep in touch. Explained everything to me on what parts have been replaced."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision and they did an amazing job—again! The team is reliable, efficient, quality service, and really takes pride in their work. Im so grateful to have a place I can ..." Read more

"Job done was very professional, and the work performed is as if this was their vehicle done with a lot of attention to detail my vehicle looks brand ..." Read more

"They always go above and beyond. My car looked amazing, they helped with my rental car pickup and return, ..." Read more

"Service was awesome, the quality of repair was excellent."

"Kaanapali Collision goes above and beyond with timely top quality repairs and customer service. The staff is super friendly and always Aloha. I ..." Read more

"Repairs were done faster than expected and very pleased with results. Highly recommend."

"The car was ready sooner than promised. Very satisfied."

"Thank you Ka'anapali collision for your timeliness and great customer service. Your expertise in vehicle repair is the best on island and we recommend ..." Read more

"Ready earlier than expected."

"... its hard to get the part that need to be replaced..it take almost 3 months" Read more

"Good communication from them, gave me updates on when my car will be done through text or call. Well done."

"Every day, I received updates on how the process was progressing."

"... board. From estimate, to ordering parts and repair. Communication all the way through the process. Friendly and professional. Awesome job in and out of the office. ..." Read more

"Excellent work. Good communication during the work process."

"They keep me up to date on my tacoma,always keep in touch. Explained everything to me on what parts have been replaced."

Melissa (Porsche owner) reviewed 9/11/26

Cesar (Kia owner) reviewed 9/10/26

thank you so much i am satisfied

Ronel (Toyota owner) reviewed 9/9/26

Cord (RAM owner) reviewed 9/7/26

Monet (Toyota owner) reviewed 9/2/26

Amanda is so accommodating and work done fast and great. Thank you for your very good service.

Highly recommended

They’re awesome

Well accommodating… fast and reliable.

Daniel (Ford owner) reviewed 9/2/26

Great job, mahalo!

2nd time we’ve needed to have work done in the past 5 years, and they’ve done great both times. Range Rover Velar and Ford Maverick.

Beautiful job and great customer service.

Amanda is great!

Mary (Subaru owner) reviewed 8/28/26

My car looks beautiful. Like new. They even gave it a bath.

Robin (Subaru owner) reviewed 8/25/26

Amanda and Jesse are the best! This is the third car I’ve brought to them and they always do a great job. They even washed my car and swept it out which it really needed! I recommend them to everyone.

Tiffany (Honda owner) reviewed 8/25/26

I had a great experience with Ka’anapali Collision! Amanda was incredibly friendly and made the entire process so easy and stress-free. The body work was amazing, and my vehicle looks fantastic. I really appreciate the excellent service and attention to detail.

Sandi (Scion owner) reviewed 8/17/26

Absolutely amazing service and my car looks amazing!! Thank you Amanda and the team!!

Carolyn (BMW owner) reviewed 8/9/26

Amanda was amazing and took care of everything from the insurance claim to the rental car while my car was repaired. It came out great and I highly recommend Ka’anapali Collision!

Monet (Toyota owner) reviewed 8/7/26

Mahalo for your good service and prompt action.

David (Toyota owner) reviewed 7/31/26

Amanda and Kaanapali Collision are absolutely amazing!!! I wouldn’t even consider using anyone other than them!!! I’ve taken my truck to them and my kid’s cars to them and am very satisfied with the work they did. They even washed my truck before I just picked it up!!! Thanks Amanda

Amanda is the best!!! We tried to hire her away she is so good but is too loyal and said she wasn’t interested. You guys are very lucky to have her

Kelsie (Chevrolet owner) reviewed 7/30/26

Amanda and her team at Ka’anapali Collision was awesome. Very easy to work with and got my truck back very quickly. Highly recommend for your repair needs

Christian (Toyota owner) reviewed 7/27/26

Richard (Toyota owner) reviewed 7/24/26

Great to work with pros!!! 😎😎✌️✌️

John (Toyota owner) reviewed 7/23/26

KC no ka oi !!!

Jon (Cadillac owner) reviewed 7/17/26

Great service Costa communication. I would recommend Kahana poly Collision to anyone who wants excellence in service and customer satisfaction.

Carl (Lexus owner) reviewed 6/24/26

Very professional team and great customer service !

Alex (Honda owner) reviewed 6/22/26

Nicely done, they also cleaned my car and it looks like brand new! Appreciate all of you. Mahalo.

Good communication from them, gave me updates on when my car will be done through text or call. Well done.

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Ka'anapali Collision Inc

About Ka'anapali Collision Inc

Reviews (880)

493 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean