Kahler Collision Center, Inc.

4.8 (830reviews)
94%
2005 James St,  Coralville,  IA  52241

In operation 28 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (830)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the staff receives frequent commendation. Regular status updates and proactive communication throughout the repair process are highlighted as standout positives. Timeliness is another strong suit, with several customers noting their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including better upfront communication about timelines, part arrivals, and cost details such as deductible explanations. One customer reported a significant repair quality issue requiring a follow-up visit elsewhere, and another experienced a lack of communication during their repair. These improvement points reflect direct customer feedback and represent isolated experiences within an otherwise strongly positive overall sentiment.
Select to learn more
"Kahler Collision did a fabulous job with my car. When I came to pick it up the car looked as good ..." Read more
"Customer service was fine. The repair itself was the problem."
"The repairs were fast and done extremely well. Feels like a new car. Customer service was better ..." Read more
"Never going back vehicle still was not fixed"
"Workmanship was excellent."
"Right on time"
"Slight delay for additional parts, which we were warned about during the initial review"
"... only reason I knocked it down to an 8 was because it couldnt be completed for two months." Read more
"The repairs were fast and done extremely well. Feels like a new car. Customer service was better ..." Read more
"Earlier than promised."

My Experience

The whole process was great. Work was done on time and the car looks great! Thanks Again!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Outstanding. Very professional yet personable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Jared and Mick were terrific to work with. I was very inexperienced in dealing with an accident(s) and insurance. They handled it smoothly and were patient with all my questions. My car looks great!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The car looked great. The only reason I knocked it down to an 8 was because it couldn’t be completed for two months.

Returned Clean

My Experience

Easy to schedule. Friendly staff. Liked getting the status updates. Very happy with results!

My Experience

Likely to Recommend

Always recommend

Repair Quality

Great folks, took great care of us and our vehicle

Customer Service

So kind, understanding and easy to work with

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beautiful job on repair! Car was nice and clean inside and out.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The underside shield of my car fell off where it connects to the front bumper and the panels of the lights right above the front number have steadily become more disconnected with gaps since the repair. The underside shield began to detach from the front of the car while on the highway with nothing in the road, not hitting anything, just driving normally, so I know it’s not because of an accident or road obstruction. I had to file a new claim and I will not be back to this location.

Customer Service

Customer service was fine. The repair itself was the problem.

Returned Clean

Likely to Recommend

Get your butts to Kahler collision center for the best service one can ask for after wreaking their 2nd biggest investment

Repair Quality

Absolutely flawless work! Excellent to work with, very upfront and informative!Cant thank Tom, Mick, and crew for the outstanding service!

Customer Service

Absolutely flawless work! Excellent to work with, very upfront and informative!Cant thank Tom, Mick, and crew for the outstanding service!

Returned Clean

My Experience

From the moment I first called, to when I first showed up, all the way through the process of getting my vehicle fixed, everything was professional, friendly and excellent. Thank you so much. I hope I never see you again, lol.

Likely to Recommend

Repair Quality

Customer Service

The process was very easy and I was kept informed the entire time. Repairs look great!!

Likely to Recommend

Repair Quality

Looks really good. Thanks!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean