Kaizen - Autopark

4.9 (340reviews)
98%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (340)

Customers say
Overall Customer Satisfaction
Customers consistently praise Kaizen Autopark for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The shop receives outstanding feedback for timely repairs, often completing work ahead of schedule, and excellent communication throughout the process with regular updates via text and phone calls. Customers appreciate the clean facility, attention to detail, and the extra touches like car washing and detailing. The team's ability to coordinate with insurance companies and handle rental car arrangements adds significant value. Quality workmanship is consistently mentioned, with repairs described as flawless and making vehicles look brand new. The staff's professionalism, courtesy, and helpfulness create a stress-free experience that earns strong recommendations from satisfied customers.

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Returned Clean

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Repairs looking good

Customer Service

Very communicative. Kept me updated at all times

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My Experience

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Kept me updated during the whole process, everyone was very knowledgeable and answered all of my questions.

Customer Service

Excellent! Thank you

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Kaizen staff was very professional in handling the care of my vehicle. Went over and beyond in keeping me informed about every step regarding the repairs of my vehicle and made you feel like family

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Very professional and thorough.

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Returned Clean

My Experience

Great custom service. Car was well cared for. Good communications. Jessica and Marlon were excellent.

My Experience

Great job fixing our car. Very satisfied and would recommend Kaizen to family and friends.

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I already recommend then to everyone that enquires about my car

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Returned Clean

My Experience

Very happy with service and how they updated me on my repair

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Good feedback and friendly service

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Very friendly

Returned Clean

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10 , recommend

Repair Quality

beautiful work

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Returned Clean

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YES!

Repair Quality

I'm happy with the service. The repaired dent looks much better than before. I've used this company before and chose them again because of my positive experience. The staff was friendly, and communication throughout the process was excellent.

Customer Service

As I mentioned earlier, the staff was friendly and approachable.

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My Experience

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Repair Quality

I had a wonderful time at kaizen. They were very friendly. Unfortunately my second time there but the staff are super kind and they totally made me feel a lot better. The repairs are perfect my car looks brand new!!

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My Experience

Everyone was awesome 👌

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Service was great. There is a loud pop sound when lifting the tailgate and the button is loose

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Returned Clean

My Experience

everything was awesome, repairs were done quickly and the car looks beautiful