Kaizen - Autopark

4.9 (349reviews)
98%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (349)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Quality repair. Great customer service!

Customer Service

Returned Clean

My Experience

Shoutout to Marty, who was communicative, articulate, kind, and friendly. Everything got done on my car and I was kept well-informed through the whole process, and I’m satisfied with my experience with the whole team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kaizen was professional, thorough, had great communication and was speedy with my repairs.

My Experience

The installation of the stripe decals on the side and rear of my 2022 Ford Explorer was in a word…fantastic! My wife and I haven’t been able to stop admiring it or how great our Explorer looks. The appearance is better than I expected. We are both very happy, thank you.

My Experience

I m very pleased with the work done on my car by Kaizan, my car looks good now . I appreciate your caring attitude and the great communication during the process. Thanks for your great service

Likely to Recommend

Very pleased

Repair Quality

Great job and and super service

Customer Service

The best and caring. Great communication during the time of repair and completion.

Returned Clean

My Experience

Timely outstanding service! Text updates were perfect. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Marty did an excellent job!

Likely to Recommend

Repair Quality

Marty is a master at his craft. Excellent job

Customer Service

The team is doing a great job

Returned Clean

My Experience

awesome job and turn around time. Very friendly and knowledgeable staff.

Likely to Recommend

Repair Quality

Quick turn around and excellent work performed. My daughter and I were so pleased with the entire experience.

Customer Service

Returned Clean

My Experience

This was a seamless experience from dropping off through picking up the vehicle. The job done on the car was perfect. Marty is awesome with the analysis/estimates and communication. Overall great experience and would highly recommend.

Translated from Spanish by Carwise
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Likely to Recommend

Quede contenta.

Repair Quality

El personal es muy amable y me ayudaron en todo el proceso y la renta de un carro hicieron que mi experiencia fuera menos estresante.

Customer Service

El servicio es muy bueno la persona que me ayuda fue muy servicial en todo momento.

Returned Clean

My Experience

The whole process was easy. I liked that I was updated often. No wasted time. Staff was friendly and helpful. My car looks like new again.

Likely to Recommend

I would highly recommend

Repair Quality

The repair was great. Everyone I worked with was friendly and informative.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Marty was great about keeping me up to date on the progress of the repairs. Jessica was always friendly and helpful when I reached out to her. Their shop is neat and organized. Marty also fought for me to get OEM parts as well, since it is such a new car that was important to me.

Customer Service

Returned Clean

My Experience

Thank you Kaizen, your team and staff were very professional in receiving clients and explaining how the process was coming along with my vehicle. Want to give a special thank you to the young lady's in the front office . It's nice to walk into a business and be greeted with a friendly smile. And special, special thanks to Marty for taking care of my vehicle as if it was his own in repairs and finishing with that special touch of washing my vehicle before returning it to me. Shout out to Kaizen Collision Repair. They are amazing.

My Experience

Excellent service. Everyone there seems to really care about customer service and your vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you for you work .

Customer Service

Thank you for all the information

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean