Kaizen - Autopark

4.9 (349reviews)
98%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (349)

My Experience

Not only did my Bronco get restored to original condition, this shop and its employees were friendly, knowledgeable, and proactive in communicating with me through every step of the process. Incredible shop and I am so very thankful for the care they took!

Likely to Recommend

Repair Quality

Amazing experience from start to finish!

Customer Service

Knowledgeable, friendly, quick to respond!

Returned Clean

My Experience

My Experience

Great team at Kaizen!

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Returned Clean

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Repair Quality

Very good service, communication on my repair and my car came back in top shape. Excellent experience!

Customer Service

Returned Clean

Likely to Recommend

I’ve already recommended them to many people and also posted on the Escondido Facebook page because I was very impressed with their service.

Repair Quality

This place is amazing from the minute I walk through the door. I came on a Saturday after they were closed but Marty still came out and helped me. They really care about customer service Fthe minute you walk through the door everyone is there to help you. They communicate with you the entire time they have your vehicle so that you know what’s going on.. I can’t say enough good things about this company. I would definitely use them again if needed.

Customer Service

This place is amazing from the minute I walk through the door. I came on a Saturday after they were closed but Marty still came out and helped me. They really care about customer service Fthe minute you walk through the door everyone is there to help you. They communicate with you the entire time they have your vehicle so that you know what’s going on.. I can’t say enough good things about this company. I would definitely use them again if needed.

Returned Clean

My Experience

Like it never happenef

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Repair Quality

Customer Service

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Repair Quality

Everything looks right

Customer Service

Thank you for being friendly and knowledgeable, for answering my questions fully and promptly.

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Customer Service

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Repair Quality

Great job

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My Experience

Pablo is such a kind, caring advisor. He put every best foot forward to stay in contact with me. My line of communication was horrible that he was so patient hopefully I’m not in any more car accidents but if I am, I’m definitely coming back to your shop and requesting Pablo, the ladies in the office were also very compassionate Asking if I was OK. I really enjoy this Autobody shop.

Likely to Recommend

Repair Quality

Pablo and the ladies in the office are so nice and compassionate 😃

Customer Service

🌟🌟🌟🌟🌟

Returned Clean

My Experience

BEST REPAIR CENTER in Escondido CA! Marty, Pablo, Liz and Jessica are by far the best group of professionals in our town. They really care for our people.

My Experience

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Muy buen trabajo ,y la atencion 100% exelente muchas gracias

Customer Service

Exelente

My Experience

Thank you for the good job in my car . Very kind and professional stuff there..

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Repair Quality

Customer Service

Returned Clean

My Experience

I recently had the pleasure of getting my vehicle serviced at Kaizen - Autopark, and I am absolutely blown away by the level of service and attention to detail I received. From start to finish, the entire experience exceeded my expectations, and I am beyond satisfied with the results. First, the responsiveness of the team was impeccable. From the moment I reached out, I was greeted by a friendly and knowledgeable staff who took the time to listen to my concerns. They didn’t just fix the issue—they made sure I understood exactly what was wrong with my vehicle and how they planned to resolve it. Communication was clear, transparent, and timely, keeping me informed every step of the way. When I picked up my car, I could immediately tell that the service was of the highest quality. The repairs were flawless, and the vehicle was driving better than ever. It was evident that they used top-notch parts and had a deep understanding of how to ensure my car was performing at its best. I also appreciated how smoothly everything was handled—they worked efficiently, without compromising on quality. What really stands out about Kaizen - Autopark is their commitment to customer satisfaction. They went above and beyond, making sure I was completely happy with the service, even following up afterward to ensure everything was still in perfect condition. It’s rare to find such personalized care, and I truly felt valued as a customer. If you're looking for a place that combines outstanding customer service, top-tier repairs, and an overall excellent experience, look no further than Kaizen - Autopark. I can't recommend them enough. Trust me, you won’t be disappointed—this is the place to go for all your automotive needs!

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Repair Quality

Customer Service

Returned Clean

My Experience

Kaizen took very good care of my Corolla. Pablo helped me out and was very upfront and honest about estimates. Pablo made the repairs as affordable as possible which I appreciated very much. Their team worked quick and the work was clean. I am very happy with the results and would recommend them to anyone in need of collision repairs.

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Repair Quality

Great work, fair prices!

Customer Service

Returned Clean

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Repair Quality

Excellent treatment!

Customer Service

Returned Clean