Kaizen - Autopark

4.9 (350reviews)
98%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (350)

My Experience

Thank you for fixing my car and making the process as simple as possible. It means a lot!

Likely to Recommend

I already have recommended this company to several people because I know they will be treated fairly.

Repair Quality

I really appreciate the attentiveness, reasonable prices, courtesy Uber rides home. This is an excellent company and my go-to place if any body work is needed on car in the future.

Customer Service

I just really like the staff. The secretary assisted me with enrolling in both Uber and Lyft because I am not computer savvy.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great overall - I had to call a couple of times to check status when I didn’t receive updates.

Customer Service

Again, more follow up on status would be helpful. But it’s a nitpicky comment. Overall was great.

Returned Clean

My Experience

Fairly quick and easy communication and job done.

Likely to Recommend

Repair Quality

They went above and beyond! I will definitely be recommending them to friends and family!

Customer Service

Extremely kind and informative

Returned Clean

Likely to Recommend

Repair Quality

Exelente service

Customer Service

Exelente costumer service

My Experience

Appreciate how clean the facility is; handling the rental car especially when we picked up our vehicle and you handled returning the rental car was a nice extra service

My Experience

Jessica and Marlin have done great work. Happy with their help.

Likely to Recommend

Repair Quality

Wonderful service!

Customer Service

Friendly stuff professional mechanics

Returned Clean

My Experience

Amazing! I’m so pleased with how the car turned out, it looks so good, like nothing even happened even part we weren’t expecting to get fixed looked better than before! So happy and will use you in the future for any repairs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work done on my Ford F350 is outstanding!! Marty and his crew went above and beyond to make sure that the job was done correctly. I am completely satisfied. Thanks to all who worked on my truck. Dana.

Likely to Recommend

They do great work in a timely manner. Would definitely recommend them to friends and family.

Repair Quality

They did such an excellent job! Great customer service. Our truck was finished ahead of schedule.When we picked up our truck it looked new. I highly recommend Kaizen!

Customer Service

Excellent customer service. Great communication. And everybody that works there is really really nice.

My Experience

I had just purchased my car and was side swiped. Working w/State Farm they highly recommended Kaizen not 5 not minutes from my home. Once connected w/them they were my single source connection. Very impressed. Rental car, repair questions? Did matter, call Jessica @ Kaizen. She said she can take care of it. I'll be damn, she did, every time. For me a lousy situation was made easy. One call and done. Outstanding work done, I have my Sentra back - brand new condition! Jessica and Team @ Kaizen, just outstanding, THXS

Likely to Recommend

Repair Quality

The entire Team at Kaizen were professional and completely focused on my needs every step of the way. Especially Jessica who was my personal point person from intro to completion. "5" Plus Stars across the board!!!

Customer Service

"5" Stars Plus

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I want to thank Marlon and Jessica for their help guiding me through the insurance maze and getting me the best quote possible.

Returned Clean

Likely to Recommend

Every time to everyone

Repair Quality

Fantastic work-couldn’t be happier with the process or the results. The staff are extremely friendly and positive and we had a great experience getting our body work done there with Marty and his team. Would recommend every time to everyone!

Customer Service

Fantastic customer sercixe

Returned Clean

Likely to Recommend

Repair Quality

The whole team from intake to finish’s product was great.

Customer Service

Returned Clean

My Experience

Ver good customer relation.thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks new again.

Customer Service

All business was conducted in a completely professional manner.

My Experience

everything was great... great service from Marlon and Jessica.... they are so helpful and professional.... I really appreciate you guys!!!

My Experience