Kaizen - Autopark

4.9 (358reviews)
99%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (358)

My Experience

Great communication and friendly staff! They returned my car very clean inside and out! Explained everything they would be repairing and worked with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Good work

Returned Clean

My Experience

The staff were very courteous with our interaction from the time we dropped off the car. They returned phone calls promptly . The place is clean & organized.

Likely to Recommend

Repair Quality

Car eas fixed in a timely manner.

Customer Service

The receptionist is well versed in her position handling clients .

Likely to Recommend

Hoping the ship’s coordination with AAA is continued

Repair Quality

All staff were very helpful and I particularly appreciated having the repaired car brought to my home and the rental car returned to Enterprise

Customer Service

Kept me apprised of work schedule

My Experience

Likely to Recommend

Repair Quality

Repairs were completed faster than expected and car was very clean when I picked it up.

Customer Service

Everyone was very friendly and helpful.

Returned Clean

My Experience

Excellent service throughout the process and communication too.

Likely to Recommend

Repair Quality

Excellent service and communication in addition to repairs.

Customer Service

Likely to Recommend

Repair Quality

VERY SATISFIGING

Customer Service

Returned Clean

My Experience

The repair was done within the promised time frame and just under the estimate. I had one small issue that the manager took care of in 15 minutes while a drank a cup of coffee. Overall, super impressed with the people that I came in contact with. Marlon, Marty, and or course, Jessica. All top notch professionals.

Likely to Recommend

Repair Quality

Repair was fast, pricing was a little high compared to other quotes, the repair came out great and the staff was awesome!

Customer Service

Jessica, Marlon and Marty were all very professional and kept me informed throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Great fast work

Customer Service

Returned Clean

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Repair Quality

Marty and his team are the best! They do quality work and are extremely helpful!

Customer Service

Likely to Recommend

Repair Quality

Awesome timely repair

Customer Service

Returned Clean

Likely to Recommend

Strongly recommend

Repair Quality

Everyone at Kaizen was a pleasure to work with. The parts needed for my vehicle were on back order, the team pushed every week to source the parts. When the parts arrived, they quickly got me scheduled and got the job done in 4 days. Great job!

Customer Service

Great team

Returned Clean

My Experience

She was done sooo beautifully and I love the job they did on her !!! I was soooo happy and overly excited and sooo grateful !!!

Likely to Recommend

Repair Quality

My car looks gorgeous!!! I was sooo surprised !!!

Customer Service

Friendly service !!! Marty was great !!! And he helped me out with my needs , picked up my vehicle and brought it back when it was done , knowing I was busy.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

MUCHAS gracias Por excellent trabajo

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Kaizen was professional and did a great job fixing my car. You cannot tell there had been damage from an accident. My car was finished a day earlier than expected and they took care of returning the rental car.

Customer Service

All staff were friendly and professional.

Likely to Recommend

Repair Quality

They are amazing great customer service

Customer Service

All the employees are super nice

Returned Clean