Kaizen - Autopark

4.9 (359reviews)
99%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (359)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and professionalism

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Returned Clean

My Experience

Everything was great professional work. I am really satisfied and happy with what they have done with my vehicle.

Likely to Recommend

I have been a customer for many years

Repair Quality

Everything was great I am happy and satisfied with the work

Customer Service

Everything was great

Returned Clean

Likely to Recommend

Repair Quality

The staff was friendly and made me feel that they were "on my side" when dealing with the insurance company.

Customer Service

They were prompt with return calls and keeping me informed of the process.

Returned Clean

Likely to Recommend

Recommend anytime

Repair Quality

Their whole staff were friendly and professional! The service was fast officiant and transparent. They were all great!

Customer Service

Fantastic

Returned Clean

My Experience

Great experience with Kaizen! Marlon and the team got my Tacoma out in 7 days! Amazing work thank you to all of you!

Likely to Recommend

Repair Quality

Great work excellent team, I needed my truck back fast Marlon and his team delivered, thanks a million!

Customer Service

Great team!

Returned Clean

Likely to Recommend

Repair Quality

Appreciated the owner/manager walking me to my vehicle and explaining exactly how they made the repair!

Customer Service

Communications were constant!

Returned Clean

My Experience

Staff was extremely friendly and straightforward, mechanic that walked through the steps with me was also friendly. Overall, 10/10 experience and will recommend to friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing experience from start to finish. The work was done perfectly, and the customer service was excellent. Everyone was professional, friendly, and kept me informed throughout the process. Highly recommend!

Likely to Recommend

Repair Quality

I am extremely satisfied with my repair experience at Kaizen Autopark. The work was done beautifully, and the customer service was outstanding. The staff was friendly, professional, and kept me updated every step of the way. It’s rare to find this level of care and attention. Thank you to the entire team for a job well done!

Customer Service

Returned Clean

My Experience

Always courteous, informative and quality of work is wonderful! Thank you!!

Likely to Recommend

Repair Quality

My only regret: I originally understood that my travel after drop-off and for picking up vehicle would be covered; then found out there is a 5-mile radius limit. My satisfaction with the superb quality of work and service far outweighs my 17-mile travel cost during repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had a wonderful experience with Kaizen collision, communication and service were excellent everybody there in the office is so polite and respectful will definitely be coming back here for any future needs

Customer Service

Excellent customer service very respectful staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kaizen delivered exceptional service. Dr. Kevin Bugg, a highly respected Chiropractor in Escondido, enthusiastically recommends Kaizen for their outstanding work, which I can wholeheartedly endorse. They performed a superb job with my vehicle. I am pleased with the results.

My Experience

Yes car looks brand new , I was treated with kindness respect so nice Kaizen employees went above and beyond to get my car back to me and on the road, I had a rental from enterprise I drove it straight to Kaizen I was told that I was able to leave it with them that they would take care of it how cool was that saved me a trip . Overall my experience was a 10 I will be recommending your place thank you so much

Likely to Recommend

Oh definitely will recommend Kaizen not only for the awesome work they did but all employees i dealt with were so nice

Repair Quality

Completely satisfied with my car it looks brand new

Customer Service

It was superb

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Marty was willing to work with me as far as picking up my vehicle on a Saturday morning. I really was impressed with the flexibility and professionalism him and his staff showed! Thanks for an ‘A+’ experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have

Repair Quality

Excellent service

Customer Service

Staff very friendly, professional and responsive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean