Kaizen - Autopark

4.9 (359reviews)
99%
350 N Quince Street,  Escondido,  CA  92025

In operation 13 years.

The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (359)

Likely to Recommend

Repair Quality

Kaizen did a great job with repairing my car. They made everything very streamlined and easy. They billed insurance directly. They arranged a rental car that picked me up. I was able to drop off the rental car directly with them. They were quick and efficient in the repairs.

Customer Service

My Experience

Likely to Recommend

los recomiendo muy bien trabajo

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

timely professional service thank you

Customer Service

Returned Clean

My Experience

Thank you for your professional and friendly service. I was happy the work was promptly completed, and in an exceptional manner. I appreciated the high level of communication I received. The tidy office and clean drive up area were also a plus. Kaizen was professional and easy to work with and my car was perfectly repaired better than new. I would recommend Kaizen and would definitely use them again if needed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very kind and helpful with information. I appreciated being walked through with what the process would look like.

Customer Service

Jessica in the front office was great to work with!

Returned Clean

My Experience

Top of my list is Jessica then Marlon. I went on vacation and when I returned the Cadillac was completed. I checked out the results when I picked up the vehicle and it is perfect, well perfect in my mind.🙃 Jessica got everything started off on the right foot by making me feel that I wanted to do business with Kaizen. I am one happy customer.🙃🚙

Likely to Recommend

Repair Quality

This is about your sixth request and I answered the first request in a very positive manner.

Customer Service

This is about the sixth duplicate request.

Returned Clean

Likely to Recommend

Repair Quality

Looks like nothing ever happened! So happy with the results.

Customer Service

Everyone was very friendly, professional and kept me in the loop through the whole process.

Likely to Recommend

Repair Quality

perfect repair on 12/23. It was a slow day for them, so turnaround time was quick. a very pleasant experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

great job was don e

Customer Service

Kept me update on job progress.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you everybody I really appreciate all the hard work you guys did. Thank you so much and happy holidays.

My Experience

Staff friendly and knowledgeable. Waiting room clean avd cheery . Fixed an alignment problem quickly

My Experience

I like tank you did very good job ðŸĪŠðŸ‘

My Experience

Likely to Recommend

Repair Quality

Good communication and repair time was in line with the work that needed to be done.

Customer Service

Able to answer questions.

Returned Clean

My Experience

My car was ready earlier than expected. The quality looked great. The professionalism and courtesy each person showed was outstanding. I will not hesitate to use your body shop in the future.

Likely to Recommend

Delivered on everything they promised

Repair Quality

Professional, courtesy & honest. Very efficient & quality work.

Customer Service

Very professional & polite.

Returned Clean

My Experience

They did an amazing job with fixing my car. It was super fast too. Maybe a week but it was such a great experience. Jessica, in the front desk was such an amazing person. The would treat me so good and explained everything

My Experience

The staff that works at Kaizen on Autopark, Escondido are magnificent. Everyone were very professional and easy to work with. Mr. Ramirez was top notch!!!!!! I would recommend this shop to any of my friends that need a vehicle repaired!!!!!!

Likely to Recommend

Repair Quality

I am really pleased with the work that was completed on our vehicle.

Customer Service

The staff is very professional and at the same time very friendly.