Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
We have not seen any bills yet from the car rental or insurance co.so far so we are pleased so far.
Repair Quality - 5.0/5.0 -
We are very pleased so far with the repair work that has been done.
Customer Service - 2.5/5.0 -
There were some miscommunication issues about the date & time that the vehicle would be ready and the wording of the texts that we received but that has all been discussed and remedied.
Returned Clean
Likely to Recommend - 4.5/5.0 -
The last time I took a cay here they totally detailed my car inside and out. This time not so much.
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
The lady in the office/front desk was superb!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service great repair from start to finish. Kept me informed all the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The drivers side door doesn't lock
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faster then expected, and looked better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked better than when I first bought it.
Customer Service - 5.0/5.0 -
They were supper friendly and helpfull.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good so far
Customer Service - 5.0/5.0 -
Professional
Returned Clean
My Experience - 5.0/5.0 -
Friendly service Continual updates on status of repair Other issues with vehicle brought to my attention The financing process was time consuming and arduous The shop exhibited great patience and continual effort in ensuring such was completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed throughout the repair My questions were always answered promptly and professionally
Customer Service - 5.0/5.0 -
Always helpful and pleasant
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job, the repairs are amazing
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Repair was excellent, communication was horrible as I was misinformed as to when my car would be ready. I drove to Montrose on Wednesday to return the rental car, and friends planned to pick me up there. Five minutes after I checked the rental car in, I received a text stating that my car would not be ready until Thursday or Friday. I then had to contact the insurance company to request a new rental agreement. My friends had already arrived in Montrose, so they were inconvenienced and had a wasted trip. Chelle then texted me something to the effect of "yeah, working as a team to get you in a new rental". Obviously, this was not the case and it would have been great as well as expected, that she apologize with something other than "I didn't know" (that car would not be ready). So, although the repair looks wonderful, I would not recommend your business or do business with you again.
Customer Service - 0.5/5.0 -
As noted on previous page
Returned Clean
My Experience - 5.0/5.0 -
Great job! Everything looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great folks. Immaculate precise job.
My Experience - 5.0/5.0 -
When I dropped my car off, I said to repair it as good as my dad would have, and I believe that was done. That is high praise because my dad was an excellent body and fence mechanic. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great, friendly and supportive service.
Customer Service - 5.0/5.0 -
The best!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing and the communication from the team throughout the process was great.
My Experience - 5.0/5.0 -
Very good customer service. Everyone is kind. Good quality work in a timely manner!