Kaizen - Delta

4.7 (598reviews)

95%

(970) 874-8474

60 TUSCHER ST, Delta, CO 81416

95%

60 TUSCHER ST
Delta, CO 81416

Get Directions Website Email

About Kaizen - Delta

60 TUSCHER ST
Delta, CO 81416

Get Directions Website Email

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (598)

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Rating

541 Customers Rated

5 Stars

80.3% Complete

(480)
4 Stars

7.2% Complete

(43)
3 Stars

1.5% Complete

(9)
2 Stars

0.8% Complete

(5)
1 Star

0.3% Complete

(2)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise Kaizen Delta for exceptional customer service, with staff being described as professional, courteous, and going above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles looking like new and paint matching perfectly. Communication stands out as a major strength, with regular text updates keeping customers informed throughout the repair process. Timeliness is generally positive, though some customers experienced delays due to parts availability or unforeseen complications. The shop's attention to detail, including thorough vehicle cleaning before return, consistently surprises and delights customers. Many customers express strong willingness to recommend the shop and return for future services.

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Service Quality
Communication

"The body work on the car looks like new! Their communication on their repair progress was ..." Read more

"After my terrible accident the team Kaisen made it look brand new. Thank you all for the great job!!"

"As far as getting a car fixed goes, this is as good as it gets. Fast, organized and well priced. Awesome place."

"Great service!!!! Customer service wast excellent!!! My car looked brand new!!!!"

"My old Toyota truck looks fabulous. It looks brand new and I am proud to be driving it! Thank you so much!!"

"... look beautiful upon receipt of the finished work. Texted updates were frequent and informative and they finished the work on time and within the ..." Read more

"I had a wonderful experience. Everything explained. Kept me in the loop on repairs. Never had a better customer service. I will be referring ..." Read more

"... service at kaizen is unmatched. From start to finish, the communication was stellar, the work was fast and they even helped me communicate ..." Read more

"They have some remarkable phone notification systems that can answer your specific questions and even ..." Read more

"... over Christmas holiday. We have no issues with this. Their continuous updating texts were fantastic to keep us informed of progress" Read more

Service Quality
Communication

Service Quality
Communication