Kaizen - Delta

4.7 (598reviews)

95%

(970) 874-8474

60 TUSCHER ST, Delta, CO 81416

95%

60 TUSCHER ST
Delta, CO 81416

Get Directions Website Email

About Kaizen - Delta

60 TUSCHER ST
Delta, CO 81416

Get Directions Website Email

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (598)

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Rating

542 Customers Rated

5 Stars

80.4% Complete

(481)
4 Stars

7.2% Complete

(43)
3 Stars

1.5% Complete

(9)
2 Stars

0.8% Complete

(5)
1 Star

0.3% Complete

(2)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many noting repairs that restored vehicles to like-new condition. The team receives high marks for proactive communication, including regular text updates that kept customers informed throughout the repair process. Timeliness is largely appreciated, with several customers noting early completions, though some feedback directly points to delays caused by parts availability and scheduling as areas to improve. Customers also highlight the thoughtful extra touches such as thorough vehicle cleaning upon return. A few customers noted concerns around incomplete repairs and inconsistent communication, reflecting their direct experiences. Overall, the shop earns strong loyalty and recommendations from the vast majority of its customers.

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Service Quality
Communication

"The body work on the car looks like new! Their communication on their repair progress was excellent. The staff ..." Read more

"They were just excellent. They went above and beyond to help us out and even accomodate a time line on ..." Read more

"The quality of the repairs were well above my expectations. It took a little longer than anticipated. But I'm ..." Read more

"... getting a car fixed goes, this is as good as it gets. Fast, organized and well priced. Awesome place." Read more

"... repair went well and the exterior looks nice. However the truck does not run as before, after addressing it they had no solutions to the problem." Read more

"... look beautiful upon receipt of the finished work. Texted updates were frequent and informative and they finished the work on time and within the parameters ..." Read more

"Seamless for me. Clear explanations.Great communication. I will definitely be referring their services."

"... over Christmas holiday. We have no issues with this. Their continuous updating texts were fantastic to keep us informed of progress" Read more

"Was told theyd call or text. Nothing. I had to call and ask"

"Dont like being taken care of by AI . Also all the computer generated texts that werent really accurate were a bit frustrating. Otherwise I was happy with ..." Read more

Service Quality
Communication

Service Quality
Communication