Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The Kaizen team worked very hard to accommodate my schedule and keep my truck running as best as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You can’t even tell there was ever damage
Customer Service - 5.0/5.0 -
Kaizen in Delta has fantastic service
My Experience - 5.0/5.0 -
You all did an amazing job! I appreciate Chelle and so happy that she is there. She is always so full of energy and useful information. Thank you for taking care of me in my time of need and panic. I appreciate you all! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would definitely recommend Kaizen to friends and family!
Repair Quality - 5.0/5.0 -
Kaizen Collision is the best! We had a minor fender bender in a parking lot that created a need for some body work to our car. Kaizen was responsive, positive, and communicative from the first contact. They took care of everything, from dealing with the insurance company to keeping us up to date on our repairs in a positive and timely fashion. Thank you, Kaizen, for your excellent professional service!
Customer Service - 5.0/5.0 -
Kaizen 's customer service is above and beyond expectations!
My Experience - 5.0/5.0 -
Fantastic work and kept us informed throughout the repairs. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was awesome! They worked quickly and the secretary kept me informed how the work was progressing. She was friendly and professional. Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Your work on the car was excellent, but your communications with me seemed to be way too much and sometimes confusing.
Customer Service - 2.0/5.0 -
See previous comment on over-communication
My Experience - 5.0/5.0 -
Was impressed with the way we were kept informed on the progress of our Kia and they were willing to go “the extra mile.” The work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is one of the most pleasant customer service experiences I have had in a very long time. Every single person there cares about each vehicle and the customer in a way that sometimes doesn’t seem like it exists anymore. It was exceptional!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, excellent customer service. There needs to be a better word than excellent bec that’s how good the customer service was. They did a fantastic job on the repair itself. 10+ from me.
Customer Service - 5.0/5.0 -
It was amazing customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
on time and easy to work with
Customer Service - 5.0/5.0 -
friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So wonderful to work with.
Customer Service - 5.0/5.0 -
What a great team
Returned Clean
My Experience - 5.0/5.0 -
Communication was good and they will fix the one paint spot we found.
My Experience - 5.0/5.0 -
The outcome of the work done was perfect. However, the cost was higher than I expected, but I had no comparison or recent prior experience to compare. I couldn't be more pleased with the job. Thank you.