Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was so friendly and your updates on the progress of the repair was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Kaizen in Delta were great! Explained everything thoroughly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, and a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
It’s perfect!
Customer Service - 5.0/5.0 -
Chelle kept me constantly updated. Everyone was professional and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful, nice people!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen collision did a great job helpful the work was excellent they have earned any work i need done and I will recommend them to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with were very helpful I would definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks as good as new. The Job was delivered as promised Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I hope I don't have to use your facility again, but if I do,I would definitely use this company. Car looks great and everything was done on time. Thank you.
Customer Service - 5.0/5.0 -
I hope I don't need your services again but if I do, I will certainly head to kaizen in delta. The car looks great and if there is someone looking for a bodyshop, please consider using this company. Great people. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Volkswagen was ready in half the time they said it would be which was really nice! And my banged up door looks amazing again. Thank you to all of you!!
Likely to Recommend - 5.0/5.0 -
They were recommended to me and I will recommended to others
Repair Quality - 5.0/5.0 -
They did a wonderful job!! Very, very pleased.
Customer Service - 5.0/5.0 -
They were all kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
They were so great through the whole process and communicated effectively and were so friendly! They did such a an amazing job fixing my car!
My Experience - 5.0/5.0 -
Very efficient and friendly. They kept me in the loop. They know their job. They went above and beyond. Thank you so much for a low stress experience. Diane
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fast, friendly and so easy to work with. Especially Chelle and Shannon. Kudos to the whole staff.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chelle did a great job of keeping me informed about the progress on the repairs. Since cars are mostly computers on wheels, I appreciated getting the calibration report. Chelle walked me out to my car while I inspected the repairs to make sure I was satisfied and I can't tell where I tried to rearrange the concrete retaining wall. Thank you all for the great work you did.
Likely to Recommend - 5.0/5.0 -
I already have recommended Kaizen.
Repair Quality - 5.0/5.0 -
.My car looks great and runs great.
Customer Service - 5.0/5.0 -
Chelle was great. She kept me informed about the progress of the repairs. She was always upbeat and professional. I felt valued as a customer.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very friendly helpful people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I was also not thrilled about how cash and checks are not accepted and there is a fee to pay with credit card. It would be fine if there wasn’t a fee for paying with the only available option. If credit card is the only option that is fine just don’t give me a fee. That is like a hidden scam and I just didn’t love it.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
They were very nice and professional, however I would’ve liked more communication with me about the fact that my insurance didn’t cover all of the damages. It seemed like they fixed all of my car, but then I found out when picking it up that they didn’t. I just would have liked to know and maybe been given the option to pay the other deductible and fix the whole thing.