Kaizen - Delta

4.7 (616reviews)
94%
60 TUSCHER ST,  Delta,  CO  81416

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (616)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was quick, staff was friendly, and they made sure to keep me up to date with the progress they were making. Highly recommend!!

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My Experience

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Customer Service

My Experience

The work on my vehicle appears to be of excellent quality. The assistance given to us by both Shannon and Chelle was great and very helptul. Before my teaching career, I was an adjuster for 4 years. I have had two occasions to use Kaizen (collision with a deer 2 years ago and my recent claim), and this is simply the best shop with which I have been Involved. All insurance companies should have this shop as their preferred shop.

Likely to Recommend

All body shops should look at Kaizen as an example of how customer service should be done.

Repair Quality

I have responded before, but I will once again mention that the office and shop staff at your business are superior. I also had a previous claim 2 years ago involving a deer running our in front of our car. As a former claims adjuster, I believe this shop is the best I have ever worked with.

Customer Service

All body shops should look at Kaizen as an example of how customer service should be done.

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Customer Service

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My Experience

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My Experience

The staff were thorough and knowledgeable. I appreciated Shannon for keeping me updated and my car looks beautiful again. I will recommend to friends and family!

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I would recommend you guys to anybody very very satisfied

Repair Quality

everybody was really helpful and it was very good service

Customer Service

everybody was really helpful

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My Experience

Kaizen in Delta CO is an amazing team! They walked me through every part of the process from start to finish and kept me updated through the whole thing. My car looks as good as it did the day I bought it!

Likely to Recommend

Repair Quality

The staff did an excellent job in every part of my car repairs.

Customer Service

Chelle is absolutely fantastic at her job. Give that girl a raise!

Returned Clean

My Experience

It looks beautiful and we appreciate the extra attention to the headlights to match

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Customer Service

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My Experience

These guys are the best! Absolutely top notch! Best customer service ever!

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Repair Quality

Great!¡

Customer Service

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Repair Quality

Great job

Customer Service

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My Experience

They got me in on short notice and took care of my car. I'm very happy with the great service, and will recommend them to my friends!

Likely to Recommend

Repair Quality

They were very friendly and got my vehicle in for repair on short notice. I would highly recommend them!

Customer Service

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My Experience

Our vehicle was repaired in a timely manner and we were kept informed of the process by Chelle and Shannon. The truck looks even better than it did before the accident!

Likely to Recommend

Repair Quality

Very good customer service

Customer Service

Very good communication.

Likely to Recommend

Repair Quality

Shelly would update me every chance she got giving me all the details on the work done to my car very helpful work was done perfect and in a timely manner.

Customer Service

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My Experience

It looks fantastic

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My Experience

Happy with everything that you did keeping us notified about everything.you are all very good honest people and we appreciate everything you did

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Customer Service

Good with everything that you did

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Customer Service

Returned Clean