Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Shannon went out of her way by having to contact the insurance multiple times. When the part did come in it was installed in less than 15 minutes and I was on my way. Highly recommend!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good work, great customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and keeping me updated on the progress. They did a great repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Excellent status updates. Thank you!
Customer Service - 5.0/5.0 -
Excellent keeping me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process was extremely smooth, Shannon kept me informed, provided friendly service.
Customer Service - 5.0/5.0 -
everything was taken care of in a friendly manner
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very good service.
Customer Service - 4.5/5.0 -
Very good.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already made referrals to friends and co-workers.
Repair Quality - 5.0/5.0 -
The team went above and beyond what was expected of them to ensure that I was completely satified.
Customer Service - 5.0/5.0 -
Shannon was awesome! She kept me informed of the progress on my vehicle. Dwayne talked me through how repairs were being done.
Returned Clean
My Experience - 5.0/5.0 -
The way that Shannon Sheader handled the repair estimates and the process of getting our Nissan repaired was exemplary. Thank you for your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always helpful ! Shannon in the office was always courteous and very knowledgeable Dwayne and staff are all very conscientious ! Will be returning again in a few days for another repair on my one ton work truck! Thank you for all your assistance Mike (Raggeds Wilderness Outfitters )
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job friendly service
Customer Service - 5.0/5.0 -
Nice job friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They repaired my car very quickly and did a great job… it had been washed and was very clean, I appreciated that !
Customer Service - 5.0/5.0 -
They are very friendly and kind people!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
Got the repairs done early
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all you guys do in returning the car, the little things like washing it and vacuuming it out when done with repairs truly set you apart from the rest. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were upfront an honest it was done when they said it would be Fully satisfied Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for getting my car fixed! It looks great and you guys did awesome everyone was great to work with and Shannon was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would Ld do business with them every chance I get
Customer Service - 5.0/5.0 -
Very nice people