Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, expedited, friendly service, The car looks like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took 3 months. I know it’s not your fault but still frustrating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really quick turnaround and perfect paint and flake match!
Customer Service - 5.0/5.0 -
Constant updates on progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shannon is a gem. Exceptional customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy with my car repair experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did what I asked to keep in budget
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys made light work of the jeep and restored it back to its original glory and I appreciate that!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Anybody that needs bodywork I will recommend them
Repair Quality - 5.0/5.0 -
Excellent service good communication what more could I ask for?
Customer Service - 5.0/5.0 -
Totally satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Great service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Over ANY shop in this area!
Repair Quality - 5.0/5.0 -
They were amazing!! Highly recommend if you want your vehicle repaired anywhere in this area!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job looks amazing thank you for taking care of the truck. I would recommend you to everyone thanks
Customer Service - 4.0/5.0 -
Grate customer service
Returned Clean
My Experience - 5.0/5.0 -
Every part of working with your team was positive and very much made me feel like my vehicle was the only one you were working on. I knew exactly what was going on and when we needed to do the estimate because of more issues found I felt very in control of my choices for the Jeep's care. I feel that they went above and beyond to get me the best deal and get me back on the road after my Hit and run unfortunate incident. It was such a great surprise to see how good my vehicle looked they detailed and washed my Jeep and it was such a site for sore Eyes I'm excited about driving her again. Dana Niksch
Likely to Recommend - 5.0/5.0 -
I will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
higher than 10 actually
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, everything looks and works great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very professional, very friendly, and kept us updated. Prices were great as well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fast, easy, and they care about their customers.
Repair Quality - 5.0/5.0 -
They help you and explain how the process is going to go. Very friendly and understands your needs. Everything was fast and smooth.
Customer Service - 5.0/5.0 -
Everybody is very friendly and helpful!
Likely to Recommend - 3.5/5.0 -
Given where we live and the lack of other competing repair shops I would recommend, however I would caution them that it’s likely to take a long time and advise them to follow up often.
Repair Quality - 3.5/5.0 -
Overall I rate my experience with Kaizen as very positive. They did an excellent job with the repairs and left my truck noticeably nicer than when I dropped it off. However, my truck sat at Kaizen for almost 4 months. Part of this was due to a shortage of parts but I have a feeling that they didn’t start working on the truck until it had been there for at least a month and only because, by that point, I was calling regularly to remind them. When I first dropped it off at the end of November Caleb told he it would be ready by the first week in December, then the middle of December, then before the new year and then, suddenly, not until July. Despite their promise to keep me up to date I was the having to call again and again, to check back in. Once they began work, Shannon kept me up to date regularly and was super thorough and communicative but it took a while to get to that point.
Customer Service - 4.5/5.0 -
Shannon’s great and once she was on board and aware of what was happening I felt kept in the loop and totally taken care of.