Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks good, nice job, back to what is was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I have taken my vehicle to them and both times it has been great! Customer service is beyond great. They did the work quickly and it looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience. Everything explained. Kept me in the loop on repairs. Never had a better customer service. I will be referring their services. BEST…BEST.. A ten star service. THANK YOU.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Seamless for me. Clear explanations.Great communication. I will definitely be referring their services.
Customer Service - 5.0/5.0 -
AWESOME
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen Delta is amazing. We got a quote right away, the final cost was spot on. The work was quick and they went the extra mile. Fantastic customer service and very reasonable pricing. Thank you!
Likely to Recommend - 5.0/5.0 -
Without a doubt or hesitation. This is the place to go.
Repair Quality - 5.0/5.0 -
As far as getting a car fixed goes, this is as good as it gets. Fast, organized and well priced. Awesome place.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I don't usually give recommendations because of too many variables
Repair Quality - 5.0/5.0 -
Nice job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Very good updating via text the progress of work and time of completion estimate. Got a little delayed with getting vehicle back due to employee illness and around the holidays but overall very satisfied with the repair!
Customer Service - 5.0/5.0 -
Very good communication and made overall process easy.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Due to the seemingly simple repair taking 8 weeks twice as long as it should have taken only 4 weeks, the repair not being complete and leaving out repairing my inner fender which is now still damaged, the interior was a mess and barely wiped down (now I have to clean up all the shop dust inside my truck), my wife said a man at Kaizen was rude to her when she dropped off the truck initially, and the job was not done, I had to have them plug the mirror in… the paint and quality of work is great, but with these issues, I would not recommend Kaizen.
Repair Quality - 3.5/5.0 -
The inner fender should have been included with the repair. Damage was on the front door and fender would have torn the inner fender easily. This was not repaired or replaced. The tech said, “that was not included with the estimate because those could be damaged by anything pretty easily.” No it was not damaged before and it was from this incident…
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I don't usually
Repair Quality - 5.0/5.0 -
Professional and left the car clean.
Customer Service - 5.0/5.0 -
Very polite and helpful, kept in contact.
Returned Clean
My Experience - 5.0/5.0 -
My car repairs look beautiful upon receipt of the finished work. Texted updates were frequent and informative and they finished the work on time and within the parameters of the original quote. It was such an easy experience and I'm very grateful for their work and expertise. Thank you staff at the Kaisen Delta office!
Likely to Recommend - 5.0/5.0 -
I could not have had a better experience, and I would definitely recommend this shop to my friends and neighbors.
Repair Quality - 5.0/5.0 -
The body work on the car looks like new! Their communication on their repair progress was excellent. The staff was courteous and professional and friendly. The work was done on time as estimated, and within the financial estimate too. The interface with my insurance company was seamless. I could not have had a better experience!
Customer Service - 5.0/5.0 -
Again, courteous, friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
the repair is beautiful
Customer Service - 3.5/5.0 -
two things There was a serious scratch about 5 " away from repair that I assumed would be taken care of. It was not. when I picked up the car, the person who examined the car for estimate said I did not ask to have it included. That is correct. He could have asked me if I wanted to include it, but did not. second, when I took the car in, the employees could NOT tell me when it would be completed. I was kept up to date with daily texts which did give me an idea. Even when I called on friday morning, the day I was texted it was to be complete, they could not say if it would even be done that day. Then called an hour later, saying it would be ready in an hour. The shop should know enough to give a target date when I bring in a car for work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great work
Repair Quality - 4.0/5.0 -
Great work just ordering parts delayed pickup. Not Kaisen' s fault
Customer Service - 4.5/5.0 -
Chelle was amazing keeping me updated. Very pleasant staff