Kaizen - Delta
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Phenomenal job and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I gave you a 10 even though you didn't dix the back panel on the right side, since you said that the insurance didn't think it happened at the same time as the rest on the right side.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d recommend in a heartbeat.
Repair Quality - 5.0/5.0 -
Couldn’t be happier!
Customer Service - 5.0/5.0 -
The best customer service I have experienced in years. Top notch communication from the office staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are Rockstars!
Customer Service - 5.0/5.0 -
Hands down the best
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend Kaizen Collision for all your vehicles needs.
Repair Quality - 5.0/5.0 -
Everything was done in a timely manner and they had me out the door with in an hour. I couldn't ask for a better company, they are the best ❤️
Customer Service - 5.0/5.0 -
Staff was amazing, took care of all my needs and very friendly. They had water,tea, and coffee to drink. They were the best 👌
Returned Clean
My Experience - 5.0/5.0 -
Automated updates were a little excessive. It's nice to be updated but there were lots of them. Happy with the looks and warranty on any repairs
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The representative was very informative. And stayed in communication with me
My Experience - 5.0/5.0 -
Such a great bunch of people they were so patient with me. Thank you
Likely to Recommend - 5.0/5.0 -
Great working with them!
Repair Quality - 5.0/5.0 -
The work was performed perfectly! Communication was great and a wonderful experience overall!
Customer Service - 5.0/5.0 -
So helpful and very pleasant to work with!
Returned Clean
My Experience - 5.0/5.0 -
The door looks great! Can't tell where the dent was! I appreciated the text updates on the progress along the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and the process went very smoothly for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service! They did an amazing the job that was needed. More companies need to have the same impeccable customer service. Thank you for a job extremely well done! Highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! They are also very professional and kind. My car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done. Fast repair. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is an incredible group of people that are an asset to the Kaizen name. Everything is perfect with the car. If I could give a little polishing, no pun intended, if there could be a little more tweaking of the text system it'd be great. If I remember correctly, there were several completion dates given. I was like what? Sometimes it felt like it was just a guess. I'd imagine that wasn't their fault. I hope I don't need repairs again, but they are completely trustworthy. A+ and 🌟🌟🌟🌟🌟💯
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks great and I’m sure it will be fine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied. So happy to have my car back👍👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At Kaizen we took our car in and they handled the rest. Great customer service. The work they did on our 2024 ionic 5 looks amazing. Thank you so much!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Constant updates were great, especially towards the end of the repairs. Thank you Chelle!