Kaizen - Grand Junction
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (544)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You took care of my car as much as you could. Wonderful customer service and everyone really professional and easy to talk to. If I ever need to go to a Collison place again it will be you guys. And if I know anyone that needs work I recommend your location. Thank you for your help.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Rating is low because now the interior now has wind noise. Spoke to the gm and he will see if the newly mounted door is making good contact with the insulation . The truck before had no outside noise like wind. Also missed replacing clear door edge strip on repair side
Customer Service - 3.0/5.0 -
Shop missed placed my estimate and coordination with State Farm. Because of this my august repair was delayed till the end of September.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is only our second experience with this shop and both times, even under different owners, the work has been more than satisfactory.
Repair Quality - 4.5/5.0 -
We have taken the vehicle into the dealerships! Dash light warnings are back on!
Customer Service - 5.0/5.0 -
Other than the dashboard issues which we’ll take to Subaru, the body work is beautiful!! Looks like a new vehicle. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell people to go here. State Farm told me to come here and now I see why!
Repair Quality - 5.0/5.0 -
They made my car look better than before the accident! They were fast, nice and I think they even cleaned my car!
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on the repair in a timely manner!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and service. Car looks perfect! Thank you for the superior work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job, great communication, friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t go any where else;)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even cleaned my car inside and our! Very impressed...thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Probably based on the final service
Repair Quality - 4.0/5.0 -
Other than loosing track of my truck order in the fall/winter of 2021, the service was good.
Customer Service - 4.5/5.0 -
the service got better once Ashton took over my accoutn.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jacob was very good. Everything went smoothly. I am very happy with result.
Repair Quality - 4.5/5.0 -
Overall, very happy. Only knocked a point off due to extra time taken for fix paint error. But I am glad they caught that.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
There was a dirty tie-down strap found hanging on the passenger head rest, and a lot of dirt on the passenger seat.
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen was able to get the only fender available in USA. They were able to do the repairs quickly. I appreciated the extra effort to match and blend the paint on my Maserati Granturismo MC
Customer Service - 5.0/5.0 -
All folks I met were very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was lights on my dash that weren’t on when i dropped it off. Turns out it was just sensors that need to be reset when you replace the bumber. I should have brought it back immediately instead of spending $140 at Toyota. Regardless the work was great thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have been satisfied with the service.
Repair Quality - 4.0/5.0 -
The work is very satisfactory.
Customer Service - 3.5/5.0 -
There was not much communication during the repair process.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Lower than quoted