Kaizen - Grand Junction
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (544)
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- Newest
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Kaizen, great service and beautiful work, made it very easy for me
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The crew at Kaizen collectively did a fine job for me. This includes Grace, always pleasant and helpful as the front counter representative, Sophia, who was quite diligent about keeping me up to date on every aspect of my repair, and Mike, the general manager, who was instrumental in making sure I got my vehicle back as quickly as possible with all repairs complete as needed. Very pleased with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did a great job repairing my truck.
Customer Service - 5.0/5.0 -
Kaizen kept me informed of the status throughout the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great body shop to work with. Mike was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work and amazing communication and speedy repair they have a great team that work to give you the best experience . I will definitely be coming back here in the future if I need any auto-body work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went perfectly well well please
Likely to Recommend - 5.0/5.0 -
I had very good customer help
Repair Quality - 5.0/5.0 -
I was very satisfied with the people communicating to me back and forth about my car overall I was very happy with the results
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You were quick in the repair. I really appreciate cleaning the inside for me.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Delta had to replace a headlight and zip tie up loose wires hanging in the front of the truck
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Service was wonderful!
Customer Service - 5.0/5.0 -
Service was great and completed on time!
Returned Clean
My Experience - 5.0/5.0 -
So far, all is good the job was well done and I'm very happy with the way everything turned out and looks! Sofia, the lady I worked with the most, was great, and all the people I encountered there, were very friendly and helpful. This is the 3rd vehicle I have taken there and have had the same good experience every time, that's why I keep going back! A big thank you to everyone at Kaizen!