Kaizen - Grand Junction
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (544)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are friendly ,quick and did a great job
Customer Service - 5.0/5.0 -
All of the staff was friendly and helpful. The front receptionist lady always had a smile on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I will have to consider whether or not to take my own vehicle back there.
Repair Quality - 1.5/5.0 -
The actual repair job is very good, however the time it took was not.
Customer Service - 1.5/5.0 -
The parts issue will taint everything about this survey.
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did very nice work ,plus cleaned it inside and out. Yes, I would recommend them.
Repair Quality - 5.0/5.0 -
It looks great !
Customer Service - 3.5/5.0 -
Very friendly and informative. I did not expect it would take over 2 weeks though. Not their fault. Parts did not come in in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So happy with everything from beginning to end. 😁
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
So impressed with how professional, detailed, and informative Kaizen was to work with! I would highly recommend anyone to go to Kaizen for all Auto body needs!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
I understand there are delays and set backs to a repair. I prefer that those are immediately disclose and the return date of the vehicle is approximately adjusted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While they didn't actually repair my car due to it being totaled, the service was wonderful!
Customer Service - 5.0/5.0 -
Joe was wonderful to work with and went above and beyond
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Good customer service 👍
Repair Quality - 4.0/5.0 -
Good job guys 👦 👏 👍
Customer Service - 4.5/5.0 -
Great 👍 👌
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were nice and curious, doing a great job.
Repair Quality - 5.0/5.0 -
They went out or their way to do a great job, thanks
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Great service other than lots of white dust and fingerprints on upholstery after pickup.