Kaizen - Yuma

4.9 (1,426reviews)
100%
3325 S BONANZA AVE,  Yuma,  AZ  85365

In operation 14 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (1,426)

My Experience

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Repair Quality

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My Experience

Great job. I was informed through the whole process. Great staff!

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Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Kaizen did a very good job fixing my car. I'm very pleased. They even picked me up in the foothills so I could pick up my car.

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Repair Quality

We were so happy with the job and thank you for replacing that chrome strip on the front bumper. The car looks so beautiful again.

Customer Service

Returned Clean

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Your work speaks for itself and I will not hesitate to mention you guys.

Repair Quality

Customer Service

Miah was a doll!

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My Experience

Highly satisfied with the service quality workmanships on beyond compare

Likely to Recommend

I know they are not in a business where the customer comes in on a happy occasion but they are very helpful and informative about what is going on.

Repair Quality

Could not tell that there was ever a dent in the side

Customer Service

Returned Clean

My Experience

We were very impressed with Alina when we brought our vehicle to Kaizen. We had gone to other places for quotes but she was the only one to explain everything step by step. She also had some crew members cover up the broken window in our car, no one else offered to do this. Alina was very professional and easy to talk too. The whole Kaizen team did a fantastic job on our vehicle it looks amazing. We highly recommend Kaizen Collision for your vehicle repairs.

Likely to Recommend

Yes we would. I am glad that we were able to work with this company they were very professional and knowledgeable.

Repair Quality

Our Claim Professional was very helpful from day one even when I asked to see another company. She kept us informed with the claim and got us set up with a car rental. Thank you Nadia Pizarro - Claim Professional

Customer Service

They were fantastic. Alina Tafoya was our contact with this company- Kaizen Collision. Once again she stayed in contact with us and gave us updates either by phone calls or text messages. Actually the whole company was very helpful.

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My Experience

My Experience

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My Experience

Alina was so easy to work with. She kept me up to date with the repair process in a timely manner. The car is new and Alina explained to me how to raise the driver’s seat, how to lower the back seats and more. She is definitely an asset for your company! Any repairs I might need in the future, will be with Kaizen.

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My Experience

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Repair Quality

Jesse and Miah are great. All my questions were answered according and assisted me with a quick and smooth experience. Will definitely recommend to friends and colleagues.

Customer Service

Jesse and Miah are great. All my questions were answered according and assisted me with a quick and smooth experience. Will definitely recommend to friends and colleagues.

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My Experience

Jesse was absolutely awesome! He gave regular updates and let me know of an issue with my car that wasn't collision related, my car wouldn't start for the repair team to drive into the shop. The repair team pushed my car and did the repairs. The repairs were done in a timely fashion! Mia was very good at letting me know of updates on the time frame and extended my car rental. I would highly recommend Kaizen Collision! I give Kaizen Collison 10 stars! Thank you for helping my experience less stressful!!!!!

Likely to Recommend

I will absolutely recommend Kaizen Collision Yuma to friends and colleagues! Thank you again for such excellent and amazing customer service!

Repair Quality

Absolutely flawless!

Customer Service

Jesse and Mia kept me updated every step of the way and were very helpful afterwards when my car would not start. Jesse recommended a towing company when I asked and they were excellent! Keep up the excellent customer service!

Returned Clean

My Experience

Alina and Miah are very nice to work with. Both answer your questions and keep you informed about your car. The man (I don’t know his name) working this am when I got my car is very nice too. I will recommend Kaizen to all my friends. My car looks very nice the people that did the repairs are experts in their field.

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Repair Quality

Alina and Miah are very nice to work with and keep you informed about your car. The man who was there when I picked up my car was very helpful too. Workmanship was excellent on repairs. I will recommend Kaizen to my friends. Thank you for good results and friendly service.

Customer Service

Service was exceptional. Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Looks great!!

Customer Service

Such an amazing customer experience! Highly professional and friendly staff. Communicative and transparent. Flexible. I would hire them!

Returned Clean