Kaizen - Yuma
In operation 14 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!!
Customer Service - 5.0/5.0 -
Such an amazing customer experience! Highly professional and friendly staff. Communicative and transparent. Flexible. I would hire them!
Returned Clean
My Experience - 5.0/5.0 -
What a superb company & service. Jorge, you have a great team. Alina, you are top notch, communications, description, timing. My (new to me) f350 truck needed running boards, the previous owner had damaged the mount points. Great detail on the estimate. Wow, Jesus stayed late last night to finish the job, in 1 day. Jesus corrected all damage with a Factory perfect install. And Miah, coordinated initial contact, quick kick start to team on a weekend. I will be back. Totally trust Kaisen.. The team is kind n happy. Thank you for the ride also. PJR 04/2025.
Likely to Recommend - 5.0/5.0 -
Great zjob. I have confidence in recommending Kaisen.
Repair Quality - 5.0/5.0 -
The Entire team at Kaisen Yuma were professional, very fast turn around with excellent work done. Thank you to the entire team. I will tell all my friends the above.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work from the staff members at Kaizen! I’ve never been in an accident before but kaizen helped me in one of the most stressful moments of my life and went above and beyond in helping me in ways I couldn’t imagine.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing a fantastic job on repairing my Nautilus! It is so nice to be able to drive it! I appreciate all the updates and friendly people who worked on my car! You are all rock stars!!! Thanks again!!!
Likely to Recommend - 5.0/5.0 -
I give you five stars!⭐️ i highly recommend Kaizen ! They do an amazing job!!
Repair Quality - 5.0/5.0 -
Thank you for repairing my car!! It looks so nice! You can’t even tell where the damage was on my car !!! Thanks again
Customer Service - 5.0/5.0 -
Thank you for all the updates on the progress of repairs being done. You all did an awesome job
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied, great employee's
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and efficient.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, really worth getting my work done here 10/10. I’d go again for future work
My Experience - 5.0/5.0 -
Kaizen was professional, empathic, and created a personable experience out of an uncomfortable situation. Jorge Lopez and Jesse insured that my insurance claim was handled quickly and efficiently; furthermore, Jorge had remembered a comment that I made previously and referenced it in a future interaction with him a week later. This led me to believe that this employee in particular attempts to make a connection with his customers on a personal level. Jesse followed up in a phone call, and their receptionist was always polite and to the point. I applaud Kaizen, the team that worked on my claim and vehicle, and Jorge Lopez for their outstanding customer service regarding my situation!
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Jorge Lopez and Jesse helped me and my situation as if it were their vehicle and their situation. I appreciate the communication and service that I got from both of them. I especially appreciated that Jorge went above and beyond with his customer service and remembered something about me in a conversation from the week before, referring back to it a week later. It made me feel listened to, valued, and that I was truly cared for as a customer and a person. I plan on recommending Kaizen to all of my friends, family, and anyone else online who is needing these services in the future, thanks to George Lopez and Jesse.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy my car looks like new Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an issue with the fuel door and actuator on my BMW and decided to take it to Kaizen Collision in Yuma—and I’m really glad I did. They were quick, professional, and way more affordable than other places I got quotes from. The whole process was smooth from start to finish, and they got my car back to me in no time. Definitely recommend them if you’re looking for quality work without breaking the bank.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Kaizen for your work.
Customer Service - 5.0/5.0 -
Thank you Kaizen for your work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was so good. Everyone was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen Collision was the most professional, compassionate,kind,humane,heartfelt,and empathetic experience I have encountered in Yuma Az. I am grateful the crash to my truck that brought me to the experience of such kind business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job! My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alina was great to work with. She communicated well with me the process.
Customer Service - 5.0/5.0 -
Alina answered all my calls. When she didn’t have the answer, she would follow up with a phone call and the information she received. Her weekly input on our progress was a relief.
Returned Clean
My Experience - 5.0/5.0 -
Kaizen got my Tacoma in and out within a week, much sooner than their initial 2 week estimate. Very friendly to work with and they kept me updated each step of the way via text. Would absolutely recommend.