Kar Kraft

4.9 (89reviews)
97%
3008 KILBURN AVE,  Rockford,  IL  61101

In operation 55 years.

Kar Kraft Collision and mechanical repair is a family owned and operated repair business since 1970. Our goal is to provide high quality repairs to all of our customers. We combine exceptional skill and auto repair knowledge to deliver superior quality and service. We place our customer needs and safety at the highest level. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Rockford area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (89)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text and email updates throughout the repair process. The team demonstrates excellent timeliness, often completing work ahead of schedule or on promised dates. Customers frequently mention the spotless cleanliness of returned vehicles, with many noting their cars looked brand new both inside and out. The quality of repairs receives high praise, with customers describing work as professional, excellent, and exceeding expectations. Many customers express strong loyalty and recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Fast, friendly, and knowledgeable team! A+ service from start to finish. Ive had multiple repairs done ..." Read more
"I was so excited to see my car as a whole. I appreciate the hard work that the team put into restoring my vehicle. It looks and drive like a new ..." Read more
"From beginning to end it was an excellent experience. Was updated about the status of the repair throughout ..." Read more
"... renegade looks great and even the interior was spotless. Everyone in the repair center was great beyond words!! We recommend kar Kraft above all other shops! Just ..." Read more
"Absolutely amazing. The staff was kind and very helpful. Absolutely will come back if i ever need service again"
"It was supposed to be complete on 182025, but I got it on the 15th which was alright with me."
"... picked up the car, kept us informed on progress & finished earlier than estimated! The car looks brand new!!" Read more
"Ready as promised"
"Awesome job!!! Got the car way before it was expected!! The Jeep renegade looks great and even the interior ..." Read more
"... updates on when my vehicle would be repaired and it was finished on the exact date they gave me . My car looks exactly like it did when I brought ..." Read more
"Daily contact"
"They texted me updates consistently throughout the process"
"Frequent texts keeping me informed about status of repair."
"I received both text and email updates throughout the repair process"
"They did great job, kept me updated on the schedule throughout the whole process."

My Experience

Everybody I talked to at Kar Kraft was very professionally and pleasant.They kept me updated on the progress being done on my car.. they did an excellent job on my car. It looks awesome. I really appreciate it.Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Very professional

Repair Quality

You guys did a good job fixing up my second time stolen Hyundai Tucson! Very professional and would recommend to others. Thanks 😊

Customer Service

Very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I felt completely informed of timing and updates throughout the process. The team did a great job and the jeep looks good as new again!

Likely to Recommend

Repair Quality

The team took their time to get the job done beautifully! The car looked great and the team communicated with us throughout the process.

Customer Service

Great communication, friendly staff, timely updates throughout.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Fadt good work. Everyone is pleasant and friendly

Likely to Recommend

Repair Quality

Fast friendly and quality work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate KK professional service and communication skills. Everyone was kind. My automobile looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication and the job we got was amazing. I will for sure telling everyone about the service we received and they need to go there.

Likely to Recommend

Handing out cards to everyone

Repair Quality

They where amazing.

Customer Service

Amazing job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kar Kraft was so great after my car went through some pretty bad hail damage. They dealt with the insurance company for me and was quick with the repairs. Would definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you my Jeep is beautiful again! Job well done.

Likely to Recommend

Kar Kraft is only shop for me!

Repair Quality

Kar Kraft does amazing work. I dropped it off, didn’t have to worry about anything not ever the insurance. Pick my Jeep up and it is beautiful again. Thank you Kar Kraft!

Customer Service

I had no worries they handled everything!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They did great work in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Very friendly and attentive

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kar Kraft is the only place I’ll ever go for body work! 5 star service !!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone at Kar Kraft was fantastic. Very personable and professional. They did an amazing job fixing my truck. They went above and beyond to make sure they thoroughly fixed everything that needed to be fixed in a very timely fashion. Communication was prompt, clear, and concise. I am very satisfied and highly recommend Kar Kraft to anyone needing work done on their vehicle!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and friendly providers. Planning to return for mechanical services.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service everything looks good and clean truck is back to full functionality. Customer service was great employees were all professional. I really appreciate them keeping me in the loop and the timetable of when my truck would be completed. I would recommend them to anyone.

Likely to Recommend

I would recommend it to my whole family line and friends

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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