Karl Chevrolet Collision Center Ankeny

4.9 (9,092reviews)
98%
1101 Southeast Oralabor Road,  Ankeny,  IA  50021

In operation 48 years, 43 years at this location.

We repair all makes and models. We offer the following services: Windshield repair and replacement, aluminum repair, paintless dent removal and detailing. Our technicians carry I-CAR platinum certifications for aluminum and steel welding. We are an I-CAR certified Gold Class Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car

Reviews (9,092)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for its outstanding repair quality, with many noting their vehicles looked brand new or better than before. The team receives high marks for proactive communication, including daily text updates and timely phone calls throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior detailing and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement, including occasional delays, minor post-repair imperfections, and isolated communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the collision center.
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"I was way beyond satisfied with the repair quality. My car looked brand new!"
"The quality of the repair was top notch. We cannot tell anything even happened."
"Simply THE best!! The staff are fantastic and so are the results!! I damaged my beautiful, brand new vehicle ..." Read more
"... great job. My vehicle was cleaned inside and out. You cannot even see the repair was made. Will definitely use Karl's Collison Center again ..." Read more
"... the status and even getting our vehicle done early. Every team member was polite, answered questions and followed up after we picked it up to make sure ..." Read more
"My car was finished 4 days ahead of time! They worked well with the rental car agency. I liked ..." Read more
"It was early! I got my car back a week earlier than expected!"
"Excellent work pickup was done before the estimated time was pleased with Karls staff"
"... and knowledgeable. Little to know weight times and on schedule was phenomenal. The work was done quality and a follow up phone call was perfect. Appreciated ..." Read more
"Work was delayed due to holidays and volume of work in painting step."
"... customer experience. Online AI estimator was nice, follow up with a person who emailed and called was even better. On drop off customer service representative ..." Read more
"... me by text message on the progress they had made.I didnt have to call them once to find out how many more days until my car would be done." Read more
"... manner. They are easy to work with and very helpful. They also keep you informed every step of the way. I would recommend Karl Chevrolet Body Shop to anyone." Read more
"A+ communication throughout the process"
"Had my car for way too long, awful communication. Very delayed in getting to me felt overlooked"

My Experience

thanks

My Experience

The repairs were done ahead of schedule

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Returned Clean

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Great job

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Looks brand new again. Thanks.

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Returned Clean

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We were pleased with your service. Thank you.

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Repair was professionally completed.

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Professional and kind. Very nice people.

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Everyone we dealt with was helpful and professional.

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Done I. Timely manor and keep us informed on every step and very satisfied with work-,a 10 is my score

My Experience

Your representative was personable and responsive to my questions. She was excellent. I would recommend your collision center to my friends and family.

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Repairs were completed well so yes. These constant emails and text messages asking to complete this survey are very annoying. As I am typing this survey through my email, I just received a text on my phone asking me to complete this survey. It is too much and maddening.

Repair Quality

Karl's was able to get my vehicle in very quickly after the accident. They did have it for an entire work week (5 days) which seemed like a long time.

Customer Service

Everyone was pleasant and professional.

Returned Clean

My Experience

Mike was great. He usually answered my calls right away and if he couldn’t he would always call back within 30 minutes. He was a great advocate for us when dealing with the insurance company. The car looks and drives perfectly.