Karl Chevrolet Collision Center Ankeny
In operation 48 years, 43 years at this location.
We repair all makes and models. We offer the following services: Windshield repair and replacement, aluminum repair, paintless dent removal and detailing. Our technicians carry I-CAR platinum certifications for aluminum and steel welding. We are an I-CAR certified Gold Class Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The work was done well and the service was great. Would definitely recommend!
My Experience - 5.0/5.0 -
Excellent repair work. Appreciate the status calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
A little bit of overspray
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott Cozad is the most helpful friendly knowledgable man. He's a big asset to your company. Everything was smooth
Returned Clean
My Experience - 5.0/5.0 -
Got the the car done fast looks great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great paint job! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told I would be contacted with status updates every other day, but I had to call myself after three days and five days to ask what was happening. I also asked several times about having the recalls on my car fixed. I was told my coordinator would call service to make sure they had the parts in stock. Then on the day my car was supposed to be completed I was told the parts were not in stock for the recall - I am disappointed I wasn't told that sooner, since the coordinator would have been aware of that if he had called the service department in advance. I was also told I would receive a call to come pick up my car. I called an hour before closing time to inquire about picking my car up. I was told I needed to wait for my coordinator to call me back with the status. Then someone else called and said I could come pick up my car. If I had not called, the collision department would have closed and I would not have been able to get my car. While it was still being washed when I called, you can't expect to call a customer five minutes before close and expect they will be able to drive over and pick up their car before close. Everyone was very polite, but it seems promises made were not kept throughout the entire process.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott and Larry are the best in the business?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Treated well ... work done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have had several vehicles fixed at Karl's, and never had bad experience until this one. The "repair" is totally unacceptible.
Repair Quality - 1.0/5.0 -
The rear bumper is not level, and the turn sugnal
Customer Service - 1.0/5.0 -
Rear bumper is too low and the turn signal does not work