Keen's Body Shop, Inc.

4.9 (459reviews)
98%
907 E 5th Ave,  Columbus,  OH  43201

In operation 52 years.

KEENS BODY SHOP IS A FAMILY OWNED AND OPERATED BODY AND COLLISION SHOP THAT HAS BEEN SERVING THE COMMUNITY SINCE 1974. WE REPAIR AND PAINT ANYTHING THAT YOU NEED IF WE CAN'T HELP YOU WE USUALLY KNOW SOMEONE THAT CAN.WE TREAT EVERYONE LIKE THEY ARE A PART OF OUR EXTENDED FAMILY WITH A LIFETIME GUARANTEE IN THE LOWER 48 STATES AND CANADA.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (459)

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Definitely would recomend

Repair Quality

Great work! Nice bunch of employees!

Customer Service

Great service

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Always an excellent job!

Customer Service

Everyone is very helpful .

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Repair Quality

quality wasn't what it was in the past. had to be sent back to fix errors

Customer Service

hard to get ahold of.

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Likely to Recommend

Convenience and professionalism was high. My only issue is that drivers seat still hasn't been fixed.

Repair Quality

I've had cars repaired here before and they've done a great job. The repair took over 9 months to complete but this was mainly due to the age of the vehicle (2005 Infiniti FX35) and commication with the insurance companies. The staff is friendly and informative and I would have given a higher rating if the vehicle was cleaned before delivery.

Customer Service

Staff is great. Easy to talk to and followed up with insurance co.

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Likely to Recommend

I will be referring everyone I know and dont know to the Keens Body shop for their car body repairs.

Repair Quality

Oh my goodness! The service at Keens Body Shop is over the top a wonderful experience! Those workers cared about me and my car issues the minute I called on the phone until I drove off the lot with my car repaired. AND, can you believe, no wasted time driving around a rental as Keens ordered the parts before I brought in the car and quickly repaired it!! Thank you so very much Dave Keen and staff! You are the very best all around!!

Customer Service

All the staff were very polite and courtesy and seemed very interested in taking the best care of my car as if it were their own.

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Customer Service

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My Experience

My car looks brand new again. Everyone is friendly on the phone and in person. I was told that the part would be ordered before I took my car to Keens but it hadn’t. I thought I’d have my car back in a few days instead it was 2 weeks. Thank you

Likely to Recommend

my friend recommended Ken's to me and I will definitely pass on the recommendation to others.

Repair Quality

My 2016 Sonata looks brand new again!

Customer Service

Everyone is very friendly. But I was told they would order the parts needed before I brought my car in so it would only be in the shop a few days. Turned out my car was there over 2 weeks because the part would not be in until a week later.

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Likely to Recommend

Please do not send out these messages before noon

Repair Quality

Please don’t send out these messages before noon

Customer Service

Please don’t send out these messages before noon

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Repair Quality

They did a great job. Can’t tell there was any damage.

Customer Service

The staff is very helpful and friendly. They kept me informed every step

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Likely to Recommend

Have had work done with them before.

Repair Quality

Customer Service

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Likely to Recommend

They’re the first I recommend

Repair Quality

Having a wrecked vehicle is one of the most unsettling things these days. Every time myself or a family member has needed to get bodywork done to one of our vehicles it’s no hesitation that I’m going to take it to Keen‘s body shop. The staff is amazing and the work is great! Highly recommend!

Customer Service

Julie is THE BEST!

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Repair Quality

You all did a great job and we’re very friendly and easy to work with!

Customer Service

Great customer service

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Repair Quality

Everything looks great!

Customer Service

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Likely to Recommend

Absolutely!

Repair Quality

We have used Keen’s in the past for bodywork so after a recent small accident, wecontacted them for help.

Customer Service

Higher than 10 for sure! Rapid response to initial contact, timely estimate appointment, repsir scheduling and completion of work.

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