Kraft's Body Shop
600 Greenlawn Ave,
Columbus,
OH
43223
USA
Services
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
I-Car
Subaru
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The shop receives high marks for professionalism, friendliness, and making the repair process seamless, including coordination with insurance and rental car services. Cleanliness is a standout highlight, with numerous customers delighted to receive their vehicles thoroughly cleaned inside and out. Timeliness is largely appreciated, with most repairs completed as promised. A few customers noted areas for improvement, including proactive communication on repair progress updates and ensuring all parts are installed before vehicle return, as mentioned directly in their feedback.
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Service Quality
"... body shop did on my vehicle. From start to finish, the team was professional, honest, and extremely knowledgeable. They kept me updated throughout the process, finished ..."
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"The final result of the work is excellent! But that is always my experience with Kraft. Ive used their services ..."
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"Did an excellent job! Couldn't tell anything happened to the car. In fact, It looks better now than it did prior to ..."
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"... later. Straightforward and efficient customer service, A++ repair work, seamless dealing with State Farm and with Hertz for rental car. Could not have been better."
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"Such great service! Made getting my car fixed through insurance so easy. They did an amazing job on my car, and gave it back to me sparkling ..."
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"Kraft was great with timing, getting my car in during the holidays and having it done promptly."
"The car was ready when promised."
"... professional, honest, and extremely knowledgeable. They kept me updated throughout the process, finished on time, and the quality of the repair was flawless — youd ..."
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"Even though they were really busy, they managed to complete the repairs in a timely manner and they did a wonderful job."
"Technically a little later but the snow storms impacted it being done at the original set promised date. The weather was out of ..."
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Karen
(Jeep owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jay
(Subaru owner)
reviewed 8/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Charles
(Subaru owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
Highly recommended!
Repair Quality - 5.0/5.0 -
Great work and great people working there! They also have a great and very friendly dog that might greet you. Highly recommended!
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Bret
(Jeep owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0 -
As I said in my previous comment, this is like my fifth repair of vehicles of course I’ll be back
Repair Quality - 5.0/5.0 -
Actually 10+++ everything has been excellent so far. I very much appreciate everything. Bob and his staff has done for me as you know this is my fifth or sixth time I’ve had cars at your facility and everything always comes out great. Thanks so much.
Customer Service - 5.0/5.0 -
See my previous comment
Returned Clean
Judy
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crafts was amazing! My car is more than perfect! I would highly recommend this body shop!
Customer Service - 5.0/5.0 -
Wonderful customer service.
Returned Clean
Joshua
(GMC owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kyla
(Subaru owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Chevrolet owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0 -
If you want a no hassle, professional experience with a very talented team of auto body pros, you’ve found your answer.
Repair Quality - 5.0/5.0 -
Amazing work, super professional & I’m a fan of seeing local family businesses thrive!
Customer Service - 5.0/5.0 -
Top notch & a cool dog!
Returned Clean
Frank
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0 -
Definitely a 10
Repair Quality - 5.0/5.0 -
As always the people at Kraft take care of all you needs. They do great work on body work and paint. Bob always makes you feel welcome. I would not take my vehicles to anyone else.
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Wayne
(Hyundai owner)
reviewed 8/2/26
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brenda
(Mazda owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tahtianna
(Mazda owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was great and the car feels more solid than before the accident.
Customer Service - 5.0/5.0
Returned Clean
Jamie
(Acura owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Toyota owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Kia owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patrick
(Subaru owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Megan
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brenda
(Subaru owner)
reviewed 7/15/26
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great repair on the vehicle. Cannot tell it was damaged and it runs and drives like new. They were very professional and respectful.
Scott
(Toyota owner)
reviewed 7/9/26
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Toyota owner)
reviewed 6/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Over and above!