Kraft's Body Shop

5.0 (866reviews)
99%
600 Greenlawn Ave,  Columbus,  OH  43223
Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (866)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The shop receives high marks for professionalism, friendliness, and making the repair process seamless, including coordination with insurance and rental car services. Cleanliness is a standout highlight, with numerous customers delighted to receive their vehicles thoroughly cleaned inside and out. Timeliness is largely appreciated, with most repairs completed as promised. A few customers noted areas for improvement, including proactive communication on repair progress updates and ensuring all parts are installed before vehicle return, as mentioned directly in their feedback.
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"... body shop did on my vehicle. From start to finish, the team was professional, honest, and extremely knowledgeable. They kept me updated throughout the process, finished ..." Read more
"The final result of the work is excellent! But that is always my experience with Kraft. Ive used their services ..." Read more
"Did an excellent job! Couldn't tell anything happened to the car. In fact, It looks better now than it did prior to ..." Read more
"... later. Straightforward and efficient customer service, A++ repair work, seamless dealing with State Farm and with Hertz for rental car. Could not have been better." Read more
"Such great service! Made getting my car fixed through insurance so easy. They did an amazing job on my car, and gave it back to me sparkling ..." Read more
"Kraft was great with timing, getting my car in during the holidays and having it done promptly."
"The car was ready when promised."
"... professional, honest, and extremely knowledgeable. They kept me updated throughout the process, finished on time, and the quality of the repair was flawless — youd ..." Read more
"Even though they were really busy, they managed to complete the repairs in a timely manner and they did a wonderful job."
"Technically a little later but the snow storms impacted it being done at the original set promised date. The weather was out of ..." Read more

Likely to Recommend

Repair Quality

Crafts was amazing! My car is more than perfect! I would highly recommend this body shop!

Customer Service

Wonderful customer service.

Returned Clean

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My Experience

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If you want a no hassle, professional experience with a very talented team of auto body pros, you’ve found your answer.

Repair Quality

Amazing work, super professional & I’m a fan of seeing local family businesses thrive!

Customer Service

Top notch & a cool dog!

Returned Clean

Likely to Recommend

Definitely a 10

Repair Quality

As always the people at Kraft take care of all you needs. They do great work on body work and paint. Bob always makes you feel welcome. I would not take my vehicles to anyone else.

Customer Service

Great people

Returned Clean

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The repair was great and the car feels more solid than before the accident.

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Great repair on the vehicle. Cannot tell it was damaged and it runs and drives like new. They were very professional and respectful.

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Over and above!

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I recommend Kraft to anyone needing body work or painting.

Repair Quality

The final result of the work is excellent! But that is always my experience with Kraft. I’ve used their services for 30 years — from college clunkers to luxury SUVS, Wrangler to service trucks. Always excellent work and thoughtful details like checking tire pressures and fully cleaning inside and out.

Customer Service

Every single person is kind and efficient including the nonhuman staff.

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