Gerber Collision & Glass - Columbus/Dublin Rd.

4.8 (5,664reviews)
97%
1046 Dublin Rd,  Columbus,  OH  43215
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Gerber Collision & Glass - Columbus/Dublin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,664)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the exceptional workmanship, with vehicles often returned looking brand new, including unexpected interior and exterior detailing. Regular text updates throughout the repair process were frequently mentioned as a standout feature that kept customers informed and stress-free. Repairs were frequently completed ahead of schedule, which delighted many customers. A few customers noted areas for improvement, including occasional delays, paint matching concerns with aftermarket parts, and instances where communication could have been more accurate or timely. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... my repair was a priority. I had no worries about the quality of the work as every person that I interacted with was very knowledgeable and happy to help and ..." Read more
"Great communication, everyone was so friendly, and the work was perfect. A lovely touch that they detailed my whole car."
"Very, very smooth operation. Everyone was so pleasant and informed. Would highly recommend. Workmanship ..." Read more
"The repairs done by Gerber Collision absolutely exceeded my expectations. It looks a though my car was never ..." Read more
"I am totally satisfied with the quality of service Gerber over exceeded my expectations and they should be ..." Read more
"... replaced my windshield and did an outstanding job. Everything was done perfectly and right on time. The team was extremely kind, attentive, and professional —you ..." Read more
"They finished ahead of schedule, kept me in the loop and totally cleaned the inside of my car along with the ..." Read more
"... which was a big help. I would have given a 10 except the work took about 2 weeks longer than expected." Read more
"... kept me informed throughout the entire process and getting done quicker than the original date promised." Read more
"The communication, the kindness of the front office staff, and the quality of the work was all top notch. This ..." Read more
"... were thorough and very helpful. I really liked the text messages that kept me informed about the status of my vehicle. I highly recommend using Gerber for all ..." Read more
"... a week updates. They had my car for 2-3 weeks and did not call once. They didnt even call to tell me the car was ready for pickup which caused issues with ..." Read more
"... an excellent job, as expected, on the repair. But what wasn't expected was how well they kept us updated on how the work was progressing. Exceptional job ..." Read more
"Thank you so much for always keeping me informed as to what was going on car looks beautiful, wonderful job I would recommend ..." Read more

My Experience

Really nice place down in grandview heights Dublin road definitely recommend for any car repair or collision nice workers really chill people loved the people there and did an amazing job to the car thanks!.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your quality work and outstanding personnel!

Likely to Recommend

Would recommend

Repair Quality

Exceptional

Customer Service

Quality work.,work completed in timely manner. Employees were exceptional. Would definitely use again.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very great job. Thank you for being flexible and so professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everyone was great and had my vehicle back sooner than promised.

Likely to Recommend

Repair Quality

Super great people and very responsive!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ve absolutely told my story already to my friends and family about how quick the repair was done how efficiently it was done and that the work looks phenomenal. I wasn’t able to spot anything that didn’t look factory.

Repair Quality

Customer Service

My car looks fantastic. The parts that were used to replace the previous stuff looks great. It really refreshed the rear end of my vehicle having a new muffler is super nice..

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was good as new! Everyone was friendly and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Glenda was very great to work with thru the whole process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Such great service, Glenda was wonderful working with! She was so responsive in the repairs, sending updates and feedback to my questions! Every operation needs a Glenda, if they had, every client was be very happy!

My Experience

Very quick turn around and great service!

My Experience

The experience was Awesome, I give them a 10 out 10.from the beginning to the end. I like they kept me informed about my work on the Lexus until it was completed. The vehicle Looked like New again and was cleaned up well.Thank you Gerber.

Likely to Recommend

Your Service was Great,Work was Done to perfection and I would recommend you to everyone.

Repair Quality

My Service was Excellent and work was Awesome, you kept us well informed day to day.

Customer Service

Service was Excellent and you kept us well informed. Everything Looks Great.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you!

Likely to Recommend

Repair Quality

A H on my left front center cap is missing. It was there when I dropped it off at Gerber coll. I paid to have that piton.

Customer Service

On the left front tire , the centercap had a H on it , The H is for Honda. When I got My car back it was missing. I paid to have that put on.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They make it easy

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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