Gerber Collision & Glass - Powell

4.7 (3,361reviews)
94%
394 W Olentangy St,  Powell,  OH  43065

Gerber Collision & Glass - Powell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,361)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication is generally appreciated through text updates and proactive contact, though some customers had to follow up for status updates. Timeliness shows mixed feedback - while some repairs were completed early or on schedule, others experienced delays beyond initial estimates. Customers particularly value the thorough cleaning service provided, often finding their vehicles cleaner than when dropped off. The rental car coordination and insurance claim handling are frequently commended for making the process seamless.
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"You guys guarantee satisfaction! Love it"
"Gerber was amazing to work with! Staff members are so friendly and communicate so well! They had my car in and out and kept me updated so ..." Read more
"... thing of replacing my window was exhausting but the customer service and communication your team had was incredible. The window was perfect. Its like the break in never ..." Read more
"Very polite and approachable."
"Very professional staff and very courteous to the customer."

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Returned Clean

My Experience

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A job well done.

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Returned Clean

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Returned Clean

My Experience

I was more than satisfied, everyone I spoke with was very friendly knowledgeable and professional. My car was repaired as promised for a very fair price. Kyle and the other technicians worked on my car with attention to detail and Virginia at the front desk was very pleasant to work with.

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Already made referrals to friends and family

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The service was excellent, very pleased

Customer Service

Excellent

Returned Clean

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Returned Clean

My Experience

Great job and turnaround faster than expected. Thanks!

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Very friendly, accommodating, and communicative

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Same

Returned Clean

My Experience

Gerber was great to work with, and their communications were very professional. Although I hope I never need their services again, I know I can trust them and appreciate the quality work they do.

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They are tops in my book.

Repair Quality

The excellent work cane with precautions to assure long lasting beauty…great job!

Customer Service

Very friendly and thorough.

Returned Clean

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Repair Quality

As fast as I can tell Gerber did a beautiful job of restoring my car to original condition. I’m pleased.

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The folks at Gerber do great work and took good care of me!

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Workmanship is excellent and staff are very professional.

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Super staff!

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Absolutely

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Very nice to work with

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My Experience

Everyone I spoke with at the Powell, Ohio building was great to work with. Seemed like they had my best interest in mind. The repair was timely and done well. Very easy to work with these folks, great job!

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