Caliber - Lewis Center
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Awesome job! Really appreciated all the updates along the way with the repair. Car looks fantastic! I'm very happy! Nick was exceptional to work with!! Super communicative, very professional, friendly and polite!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spencer did a fantastic job keeping me up to date with not only automated messages, but also phone calls to talk me through things and insure there was no surprises when I came to pay and get my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The previous individual I worked with at Caliber handled my project very poorly. Communication was lack luster and he simply over promised and under delivered. What he said would take 72-96 hours turned into two weeks. I am glad he is no longer with Caliber. Spencer was the complete opposite. He was phenomenal communicating updates and expectations so I had no surprises. And my car was ready 48 hours earlier than promised!
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 0.0/5.0 -
I appreciate their effort and warm welcome service, but my Chevy was not repaired.
My Experience - 5.0/5.0 -
Your people are so very helpful and kind. Tell Nick I found my keys.
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely refer anyone to Caliber.
Repair Quality - 5.0/5.0 -
Job well done!
Customer Service - 5.0/5.0 -
Communication was very good
My Experience - 0.0/5.0 -
Instead of two weeks it took 5. car was just 3 weeks sitting around and nothing happened. The forgot to Hoover the trunk having all the repair shop dust there. Painting quality awful. A lot of dirt nibs. On top they forgot to give back the cap of the hitch
Likely to Recommend - 0.5/5.0 -
I will tell everybody that it was the worst experience I ever had
Repair Quality - 0.5/5.0 -
Very bad quality a lot of nubs in the painting
Customer Service - 0.5/5.0 -
Worst experience ever. I took ages. Looking at the vw it indicates that the car was sitting around for 3 weeks doing nothing. Trunk left often during repair and did not Hoover it so all the dust was in. Painting quality is horrible a lot of nubs. On top forgot to give back the cover of the hitch and now we have a flat iron due to a screw. Very likely from the repair shop. Never again
My Experience - 0.0/5.0 -
Natalie Caliber Collision Repair assured me that my dad would be cleared completed. They had a 15,000maintenance. I wanted the maintenance required visit dealer cleared, and that was not done.
Likely to Recommend - 0.5/5.0 -
If there was no red paint on my rim, I would have no problem. I did give a five star rating, but the car Repair. With red paint on the rims did not set well with me at all.
Repair Quality - 5.0/5.0 -
Natalie was very polite very Curtis. Nick and his team did a terrific job repairing my car.
Customer Service - 5.0/5.0 -
My only issue with my car being repaired is there is red paint on my rim. I can get that off with lighter fluid, but I should not have to do that that should have been covered so no paint gets on the rims.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work. Very pleased with the work.
My Experience - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0 -
I dont believe the paint is an exact match. Olus the invoice did not say OEM on every part and the tech said Nationwide required them to put non OEM parts on the invoice even though they really did. Not sure I believe that.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. Work looks fantastic. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spencer did a great job keeping me updated and made sure my car was repaired on time.
My Experience - 5.0/5.0 -
Car looked great! Like the accident never even happened!
My Experience - 0.0/5.0 -
The issue was not resolved. I picked up the vehicle, drove 5 miles, the check engine light returned. Return to Caliber and Nick told me he thought it was a one-off and that it was a glitch. He cleared the fault. I took it home again and only made it three miles before the check engine light returned.