Caliber - Columbus OH - Boltonfield
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Trent and the repair team did an excellent job. Looks exactly as it was prior to the accident. My car had no issues driving after the accident, but now seems like it's driving as if brand new.
Customer Service - 5.0/5.0 -
Everyone was professional and friendly.
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Byron was incredibly helpful over the phone with his updates and when I met him to pick up my vehicle. He made a typically undesirable experience pleasant!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing work, communication and service!! Thank you for all your work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I will not only recommended Caliber, but I will personally use them for any vehicle repairs I ever need. They were astounding in keeping me informed of each step and responding to every question I asked.
My Experience - 5.0/5.0 -
I had an excellent experience with this body shop. From start to finish, the staff was professional, friendly, and kept me informed throughout the entire repair process. They provided regular updates on the status of my vehicle, which gave me peace of mind. When I picked up my car, they took the time to make sure I was completely satisfied with the repairs and answered all of my questions. It’s clear they genuinely care about their customers and take pride in their work. I highly recommend this body shop to anyone looking for quality repairs and outstanding customer service!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Took longer than expected, kept getting the run around when it would be ready
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The gentleman working on our car gave frequent updates and was very clear and nice!
Returned Clean
Likely to Recommend - 3.0/5.0 -
I don’t know that I would just because this was a repair that needed done because mechanical work or parts were faulty and I never really got an explanation. My first experience with Caliber was very positive but I would be hesitant to if the person needed mechanical work
Repair Quality - 2.5/5.0 -
This repair was because an axle I had there basically fell apart with no reason.
Customer Service - 3.5/5.0 -
It was hard to ask questions after they said I needed to file another claim. I felt like it was a little more difficult to understand how to get the information that Caliber and the insurance needed. At one point my insurance told me to ask caliber, and my representative from caliber told me to contact my insurance so there was a little bit of a run around