Caliber - Groveport
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle interior was left filthy with dust from the repair. It was evident that the shop did not take any measures to protect the interior or at least make an attempt to clean up the interior to the condition that it came to the shop with. We have to take the vehicle to professional detailing to get all the dust off the inside of vehicle. Very disappointed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can say that you guys did a great job
Customer Service - 5.0/5.0 -
Great customer service by far
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent communication including explanations. Gabriel did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I took my car to the Groveport shop, Gabriel was very Nice, informative of the process and clear on the possible repair time frame. So far the car looks perfect. They also help out with the rental people to pick you up and drop off.
My Experience - 5.0/5.0 -
Great job with communicating with updates and progress
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was consistent and the staff was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new now. I love it!
Customer Service - 5.0/5.0 -
You worked very well with me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great! Worked with me when my schedule weird and kept me updated on what was going on all the way thro.
Likely to Recommend - 5.0/5.0 -
Overall the experience was great and I would highly recommend Caliber to others. Thank you all for your work!
Repair Quality - 5.0/5.0 -
Tires and rim replacements were done very well. No misalignment or noticeable difference in driving.
Customer Service - 5.0/5.0 -
Did not receive regular updates via call or txt. However when I called the service was perfect. Friendly, professional, helpful, and accurate time frames.
Returned Clean
Likely to Recommend - 4.0/5.0 -
They do a good job. I just recommend whoever gets their car repaired there, make sure all your belongings are out of there. I lost a very important item I needed to use for my job. Brand new and someone took it. Of course nobody knows what happened to it.
Repair Quality - 4.5/5.0 -
They fixed it but there was a part they could not fix on there because no one had it. So it wasn't 100% completely fixed. But it's drivable.
Customer Service - 5.0/5.0 -
Very polite people. Gave me updates on the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for doing a great job