CARSTAR Collision Center of Columbus East

4.8 (1,805reviews)
98%
1515 Alum Creek Dr.,  Columbus,  OH  43209
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Shop AssistantSparkles

In operation 12 years.

Carstar Collision Center Columbus East, formerly known as Midwest Auto Collision has been in business for 10 years. Or goal is to provide high quality repairs, along with an exceptional level of communication throughout the repair process to all of our customers. Our level of communication is done through email, text and phone calls. Here at Carstar Collision Center we have a team of certified technicians committed to provide superior and quality service to our customers. Our customers need and safety is our highest priority. When it comes to collision repair services, we are proud to be your choice in exceptional collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Jeep
Kia
Ram

Reviews (1,805)

My Experience

Extremely professional & friendly assisting with insurance. Love the work completed on the car, bodywork and new windshield look great. Very friendly staff.

Likely to Recommend

I hope I don’t need you anytime soon, but I would highly recommend you to everyone.

Repair Quality

Fantastic job. I really felt like I was getting a new car back. Cleaned and like new!

Customer Service

Great employees. Friendly and very knowledgeable. The took care of everything and walked me through the entire process. I was very nervous about having my truck repaired, but the explaned everything to me and gave me an itemized list of everything they did to my Truck.

Returned Clean

My Experience

Everyone was great. The process was very easy, which is great.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Happy with what was done, got my car back shining!

Customer Service

Very friendly, notification was on point

Returned Clean

Likely to Recommend

Repair Quality

Nice work (again). Thank you for your expertise and professionalism.

Customer Service

Our representative Angie was top notch

Returned Clean

My Experience

Very pleasant people who seemed knowledgeable and professional. I hope I don't need to but I would return if I needed collision repair in the future

My Experience

My Experience

Really impressed with the communication during the process. Very friendly employees and very helpful, I really like how clean the car was when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Yes this is not my first time coming to carstar and I need them again I be back, they give top noch service

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Very Pleased with the work done on my car

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Especially for Fords since they are a certified Ford repair shop.

Repair Quality

My car looks brand new and it only took 9 days. I am beyond impressed and pleased!

Customer Service

Great agents!

Returned Clean

Likely to Recommend

I will absolutely refer them every time!

Repair Quality

My car looks absolutely amazing. Just a good as when I first bought it. Thank you all so much for doing an amazing job!

Customer Service

Customer service from over the phone to face-to-face was a 10/10. They were so kind and understanding.

Returned Clean

My Experience

Carstar was incredible to work with. They made a not so fun process way easier than I imagined. The front staff was professional and knew what they were doing and my repairs were done super fast and well. I highly recommend!

Likely to Recommend

Repair Quality

Travelers was so easy and quick to work with. They made this process that’s usually very stressful to one that was manageable and somewhat easy. Liked the app and uploading everything there.

Customer Service

Carstar was incredible! Professional, quick and easy to work with.

My Experience

The team was very kind and helpful!

Likely to Recommend

Repair Quality

Car is working great!

Customer Service

They always responded in a timely manner

Returned Clean

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Repair Quality

The work done to my van was great only thing I have to complain about is they did not put back my dice valve cap so now I have 3 on and nothing on one tire pretty upset about that !!

Customer Service

The lady was super nice and patient with me

Returned Clean

Likely to Recommend

Repair Quality

Car looks GREAT! Could not be happier with reception, explanations, timeframe and outcome. As a rule, I am generally a very suspicious person, with a very low tolerance for “tap dancing” and spin. Can’t remember the last time I gave a “10” on any evaluation, but I think this outfit really does deserve it. If there is a flaw in my repair, I can’t find it.

Customer Service

Very thoughtful interface, from reception to owner. Friendly, but clear and concise.

Returned Clean

My Experience

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My Experience

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Repair Quality

Friendly, efficient and easy to work with.

Customer Service

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Repair Quality

Customer Service

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