Fix Auto Columbus

4.8 (1,589reviews)
97%
5885 Chantry Drive,  Columbus,  OH  43232
Bot
Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,589)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well 1st off Lisa in the office through every stage.of the.process she even helps you with rental car process but to answer.the question what stuck out mostly to me other than the great job they did on my van was.the wide scope of jobs they are capable of ie I seen one of those large EV trucks.high end cars and they are very quick give me completion forecast and met it....prices were competitive ...they are really really experienced and just good group of people

Likely to Recommend

I can't say enough good things about the shop at very reasonable price

Repair Quality

Lisa took care of all the paperwork and my van came back perfect they did 100% great job and in a very timely manner....what surprised me was the scope of work they did ie high end...low end even electric vehicles

Customer Service

Again Lisa took care of rental car and all.seamlesss...plus they got top notch techs

Returned Clean

Likely to Recommend

Repair Quality

Quality of the work was fine. You can’t even tell that the vehicle had been damaged.

Customer Service

Customer service was excellent timely communications

Likely to Recommend

Repair Quality

Customer Service

My Experience

It looks great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Super great

Repair Quality

So friendly and professional. I would recommend them when your car needs body work.

Customer Service

Great

Returned Clean

My Experience

Love Love this company! Thank you so much for fixing my car. It looks brand new! Thank you Gray and Ms. Lisa for keeping me updated!

Likely to Recommend

Repair Quality

The service was excellent. Fix Auto kept us informed through out the process. Highly recommend.

Customer Service

My Experience

Excellent customer service, friendly, caring, excellent work and overall a very easy process from beginning to end. What more can you ask for??

Likely to Recommend

Great service.

Repair Quality

Service was great! I was informed on everything and my car was ready a day ahead of schedule.

Customer Service

Great service

Returned Clean

My Experience

All work helpful polite and respectful thank you

My Experience

Very impressed with the communication. Thank you for restoring my car to the original condition.

My Experience

Great communicating , great customer service and great body work. My car is good as new

Likely to Recommend

Repair Quality

Customer Service

Excellent Customer Service from all and pleased with repairs.

Likely to Recommend

Repair Quality

I know it wasn’t their fault for the prolonged time. It was a little frustrating to have the car gone as long as it was. That was mostly due to their parts suppliers.

Customer Service

Everyone was nice and professional and they kept me informed of what was going on with the car.

My Experience

Everyone I dealt with was top notch! Very satisfied with the service!

Likely to Recommend

Repair Quality

All of the people I talked to were very nice and professional!

Customer Service

My Experience

The repairs look flawless.I am very happy. I was surprised to find that the interior was detailed. Couldn't have asked for a better experience.

Likely to Recommend

Repair Quality

Fix was made and paint matched

Customer Service

They lined me up kept me notified of vehicle status and checked me out quickly.

Returned Clean

My Experience

Good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fix Auto-Columbus did a great job on my car. My car was fixed quite earlier than expected, which made for a great experience..