Crash Champions #0653 East Broad
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had the best experience, great communicators.
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure working with Blake. He was thorough and clear in his explanations throughout the whole process. I appreciated his updates along the way so I knew exactly where my car was in the process of getting fixed.
My Experience - 5.0/5.0 -
Great job on the repair. Even more impressive was the top customer service-your people.
My Experience - 5.0/5.0 -
Everyone did an Amazing job and was very concerned about your needs. Blake was an amazing and I would choose to do the process with him all over again. Thank you for making my transition so smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angelia was a joy! Can’t remember secretary lady’s name, but she too was a delight and delicious fudge!!!! Having workers like them makes your place welcoming!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Blake was very helpful and kind.
Customer Service - 5.0/5.0 -
I received updates promptly and they were very courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied, my car looks great. I especially liked getting updates every day while you were working on my car a great place to take your car, everyone was extremely nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very much satisfied, my car looks terrific.
Customer Service - 5.0/5.0 -
I could not have taken my card to a better place, I am very pleased with the way it looks
My Experience - 5.0/5.0 -
Buen servicio de entrada, muy buen trabajo del mecánico lo recomiendo mucho , muy buena empresa , excelente servicio, mil gracias
Likely to Recommend - 5.0/5.0 -
Muy recomendable
Repair Quality - 5.0/5.0 -
Excelente servicio, muy profesional gracias en verdad los recomiendo en el servicio al cliente y trabajo en los autos
Customer Service - 5.0/5.0 -
Excelente servicio al cliente muy atentos y amables muy excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very attentive, very good at keeping us up to date with what was going on. It helped knowing what was happening with the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Blake was my point of contact for the body shop repairs. He kept me updated on every step, task, when they found more damage than was in the photos or any underlying problems. He answered all my questions and was very patient and kind. I would give this experience 10 ********** stars. Forgot to mention the vehicle was repaired in the amount of time he estimated to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As promised, I received updates the entire time the car was in the body shop. Information was clearly communicated and my car was read on the day promised. Blake was professional throughout the entire process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions did a fantastic job with my car. Angelia kept me informed on the progress of the repairs, the whole time. This is my third time getting a car repaired at this facility over the years and I have been completely satisfied each time.
Likely to Recommend - 5.0/5.0 -
Highly recommend!!
Repair Quality - 5.0/5.0 -
Overall satisfaction was totally satisfied.
Customer Service - 5.0/5.0 -
Customer service was awesome!
My Experience - 5.0/5.0 -
First time using Crash Champions and I was very impressed. The repair was done very quickly and looks amazing. The paint job was excellent and the match was dead-on. Communication was frequent and I was kept well informed of the progress of the repair. My radio was left on the station I had it on at drop off, which I appreciated. Everyone at Crash Champions was very professional and courteous and I would highly recommend them.