Crash Champions #0655 Mill Run
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Tasha and Maya were incredibly prompt and proactive with communication and I was thoroughly satisfied with the quality of work that was done on my vehicle. I will gladly recommend Crash Champions in the unfortunate event that anyone I know needs their services.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The woman at the desk who checked me in was wonderful. She was thorough and personable. The repairs were completed quickly and correctly. Thank you.
My Experience - 5.0/5.0 -
When they heard I had already picked up my rental car a few days earlier because my car was unsafe to drive, they expedited my repairs so I could return the rental on time. They kept me updated twice per week on progress of the repairs, coordinated everything with my insurance company when they found additional damage, and even were able to arrange for the rental car company to come pick up the rental at their garage, saving me the need to take the rental car back myself. This was a brand new car I had owned less than 2 weeks. After the repairs, it still looks brand new. Could not be happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They expedited the start when they learned I already had a rental car, coordinated additional damage claim with my insurance company and checked-in my rental car return for me to save me a trip to the rental company when I picked up the car. Plus, the car looks like new! Could not be happier!
Customer Service - 5.0/5.0 -
Got updates twice per week.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work. Great people.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with your very fast and professional work very attentive at all times in the course of the vehicle repairs I recommend you. Thanks
Likely to Recommend - 5.0/5.0 -
Recomiendo
Repair Quality - 5.0/5.0 -
Excelente trabajo siempre estuvieron actualizando el proceso muy profesional y rápido los recomiendo
Customer Service - 5.0/5.0 -
Profesionales y atentos
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Glad I trusted them!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were well done. Service was good. I especially appreciated the cleaned car. I will recommend crash champions to others in need of collision repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions was super easy to work with! They made it extremely simple and worked on my vehicle very quickly! I thought I was going to be receiving my vehicle back after two weeks but they completed it in less then a week! They also had payment options to help split the cost of my insurance deductible which was greatly appreciated!
Customer Service - 5.0/5.0 -
Everyone I interacted with at the front desk or even on the phone was very kind and professional! They answered all my questions and made me feel at ease
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a phenomenal job, they kept me in the loop start to finish with my repairs and got my repair done ahead of schedule. With them finishing ahead of schedule I was unable to pick up my car due to being out of town, they were full accommodating and made sure that my car was safe while I was away until I could pick it up. Amazing customer service and amazing quality!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Connor went above and beyond! I appreciated him and his patience. Very genuine and knowledgeable.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job, not only did they complete the car before the original date even after finding more work to do, they washed and vacuumed the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were able to get my car done ahead of time even after finding more damage
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 1.0/5.0 -
Lots of incompatible and/or faulty used parts cause delays.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Took five weeks due to faulty used parts required by Nationwide.