Crash Champions #0655 Mill Run
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everything looks great thanks for fixing my Nissan.
My Experience - 5.0/5.0 -
The team of Dustin and Maya were great. Maya was very attentive to getting my car scheduled, taking care of all the paperwork eith the insurance and making sure Enterprise got my car to the shop on time and pleasant to work with. Dustin was great to work with and took excellent care of my vehicle. He kept me updated during the process and informed me of delays. The end product looked great and he also went the above and beyond to buff out a few extra areas. Overall an excellent rating of a 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Turn around and communication was excellent. Unfortunately the paint did not match the original Mazda paint. I understand this may be difficult but it is noticeable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done quickly and I am satisfied with a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dustin was very thorough and communicated frequently on the progress of repairs.
Customer Service - 5.0/5.0 -
Dustin was very helpful and thorough.
Likely to Recommend - 1.0/5.0 -
The people were nice and friendly and all, but I wasn’t too crazy about the service
Repair Quality - 3.5/5.0 -
The repair is fine. Took a long time though.
Customer Service - 2.5/5.0 -
It was ok
My Experience - 5.0/5.0 -
Staff was helpful, did a great job keeping me up to date on the repair process, and the car looks great.
Likely to Recommend - 5.0/5.0 -
Great communication all around
Repair Quality - 5.0/5.0 -
I had a great experience at the shop, everything looked fantastic, they even washed and vacuumed out my truck!!!! They even finished a week early than expected!!!High standards here, thx again guys
Customer Service - 5.0/5.0 -
Completely satisfied
My Experience - 0.0/5.0 -
Liars, scammers, rude, just to name a few
Repair Quality - 0.5/5.0 -
The worst, I mean, the total worst experience I’ve ever had with a business in my life. Tasha Honecker gave me an estimate and lied. Now my car is at another collision company fixing what you did and what you didn’t do as a company you should be ashamed of yourself I will be contacting the Attorney Attorney General the Better Business Bureau and I’m gonna bash your company to every single person. I know again you should be ashamed of yourself.
Customer Service - 0.5/5.0 -
Get rid of your front room staff because they are rude. They lie to customers and they do not know how to treat people you are never gonna have return customers and if they’re still at the front office, Tasha Honecker get rid of her she doesn’t know what she’s doing she’s an outright liar. She is not good for business.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs look great, paint matched, very satisfied
Customer Service - 5.0/5.0 -
everything was perfect
Returned Clean
My Experience - 0.0/5.0 -
The repairs/replacements that were completed look good, but the damage to the underneath of the car was not touched. I made sure to point out what needed done when we dropped it off, and the rep assured me that the techs would see that and take care of it. She did not mark it down(only added what was visible on the back hatch/bumper). So, I’m not sure if the techs did not touch it because she didn’t list it or what, but the repairs have not been completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I'll bring the car back tomorrow to show you but my rear seats have many burn marks on the upholstery now. Otherwise the repair looks great.