Buckeye Nissan Honda Toyota Collision Center

4.8 (4,614reviews)
96%
3949 Parkway Lane,  Hilliard,  OH  43026

In operation 30 years.

Thank you for choosing Buckeye Automotive Family and Buckeye Collision Center for our family of Nissan, Honda and Toyota Dealerships. Our job is to provide you with the very best value and experience. You have our promise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan

Reviews (4,614)

Customers say
Overall Customer Satisfaction
Customers consistently praise Buckeye Collision for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is a strong point, as many repairs were completed ahead of schedule. Customers also appreciate the seamless coordination with insurance companies and rental car agencies. A few customers noted areas for improvement directly from their comments, including delays in notifying them of extended repair timelines, occasional quality oversights requiring return visits, and inconsistent communication in isolated cases.
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"... This was the fifth car I had that needed bodywork! They do excellent work here and I would not go anywhere else!" Read more
"Beautiful job...fit and finish perfect, paint match perfect...my car looks brand new!"
"Would swear it was a brand new car just driven off the lot!"
"... walked in. The establishment was clean and welcoming. My car came back better than expected and even looked cleaner on the inside. It even smelled better. If I ever ..." Read more
"People in the office were polite. But my car was painted with wrong color which did not match. No proper color blending was done"
"See my other comment. I received no updates on how the repairs were going or how long it would be for them to be completed."
"Very good at communicating updates throughout the process. Repairs look amazing."
"Wonderful communication through out the whole process They did a great job!"
"Text messages regarding ongoing work not helpfulaccurate. Poor communication about return of vehicle to me. ..." Read more
"Communication was excellent. Kept us up on progress of car."

My Experience

I loved the scheduling, getting it done ahead of schedule and friendly and knowledgeable staff.

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Wonderful experience

Repair Quality

The best experience and employees

Customer Service

Staff was great!

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Returned Clean

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Don't see why I wouldn't

Repair Quality

Looks great. Just like new.

Customer Service

Everyone was very nice

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Repair Quality

Excellent service from start to finish! My agent went above and beyond to make sure my vehicle was repaired instead of being totaled. He kept me informed throughout the entire process and treated me like he had known me for years. I truly appreciate his knowledge, professionalism, and genuine care. Highly recommended!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

Everything looks great. Your Customer Service was exceptional from the front of the house to the gentlemen who welcome through repair job. Great job guys.

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Returned Clean

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My Experience

Great communication. Honest assessment. Quality workmanship.

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Returned Clean

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The whole office personnel was great

Repair Quality

You did great work

Customer Service

Very professional and friendly

Returned Clean

My Experience

I had a great experience with Buckeye Collision after bringing my vehicle in for repairs following an accident. Roger was extremely professional and kept me informed throughout the entire process, which I really appreciated. He made sure I knew what was happening with my vehicle and provided updates along the way. The communication and customer service were excellent, and I truly appreciate Roger and the care he provided from start to finish. Thank you for making an already stressful situation much easier!

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My Experience

Great job and got the work done quickly! Good communication about repair updates

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My Experience

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Returned Clean

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My Experience

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Repair Quality

All good but the part was a little warped and didn’t fit back on 100%

Customer Service

They were up front and honest and explained everything