Caliber - Dublin OH
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Team always great at answering my questions
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Did not get the car fixed
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know deadlines aren’t always going to be exactly met, so in my circumstance the final repair was most important even if it did take a little longer than expected! I’m satisfied!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Do not go, did not really do anything besides repaint it. Car was received a a day late after confirming 3 days before that I was returning my rental car. Did give me $200 back from deductible but very little/poor communication as a whole.
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
My front camera is partially blocked.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The process of scheduling, pick up and coordination with rental car and insurance was very smooth. I was kept updated about the progress. The lady at the front desk was snarky and did not inform me to fill up my gas before drop off. While signing I noted and asked her if that is a problem that my tank is not full. She said no they will take care of it and sorry she forgets to inform people ahead of time. When I picked up, my tank said empty and I asked her to check with my agent if I had enough gas to take my car to the gas station. She asked and told me, that I signed paper that the gas is full. I did not appreciate her sarcasm for something this simple. Recommend informing people when they make the appointment that gas tank needs to be full.
Customer Service - 2.0/5.0 -
Front desk as mentioned could do better in customer service. The agent was polite and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Lisa was very polite, courteous and helpful. Nick Verbitsky was our adjuster. He was very polite and courteous as well. He took his time discussing our repair plan with approximant completion time. During the repair process he did a fine job communicating the status of the repair. I will say that when we picked up our van, there were some opportunities missed with detailing the van. The interior floor mats showed boot marks from not being cleaned and there was glue on the exterior body from the tape that was used to mask the van. Nick helped remove some of the glue and I completed the task when I got home. The individual that is responsible for detailing the van could have done better. The windshield also had overspray on it. I had to clean this off as well. Overall, we are satisfied with the repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't even tell there was any damage before! Awesome job!
Customer Service - 5.0/5.0 -
Very quick, knowledgeable, aware of my needs, and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work was done well, thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Neil and Lisa were awesome. I really loved the text that kept me informed of the status of my Ford. I would highly recommend Caliber. A big Thank you to Neil and Lisa Glema Brandemihl
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Neil and Lisa were awesome. My car looks fabulous and really appreciated being kept up to date on the status of my car. Would highly recommend Caliber Collision
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent quality 10 Star service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Neil was super helpful the entire process! He was very friendly, very knowledgeable, and even gave me great advice. When I got my car back it honestly looked like I was never in an accident! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa was very friendly and guided me step by step on what was next. Neil really made the process easy and gave me great advice while I waited for my car to finish repairs.
Likely to Recommend - 5.0/5.0 -
Already recommended to a neighbor.
Repair Quality - 5.0/5.0 -
My car was completed a whole week earlier than expected.
Customer Service - 5.0/5.0 -
Communication was great.
My Experience - 5.0/5.0 -
I had a very positive experience. Neil and Lisa were both extremely professional and made this process go smoothly. Neil kept me informed by text message and my repair was completed a couple days sooner than expected. I will definitely be recommending this company to friends and family.
Likely to Recommend - 5.0/5.0 -
I have already told many people about my great experience!
Repair Quality - 5.0/5.0 -
Repaired everything perfectly as promised