Rife's Auto Body - Grandview Cr#27

4.9 (1,047reviews)
98%
2300 Cardigan Ave,  Columbus,  OH  43215
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In operation 82 years.

With two locations in Central Ohio, Rife's Autobody has proudly served our communities with expert auto collision repair services since 1944. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Grandview and Westerville. At Rife's Autobody, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Mercedes-Benz
Tesla
Volkswagen
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Email

Reviews (1,047)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight the professionalism, friendliness, and attentiveness of the staff, noting that they were kept informed at every stage of the repair process through calls, emails, and photos. Repair quality is frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out as a pleasant bonus. Customers appreciate the shop's proactive handling of insurance matters, reducing stress during an already difficult time. Several customers noted they were repeat visitors or had referred friends and family, reflecting strong overall trust. A few customers mentioned they would have appreciated more proactive communication without needing to initiate contact themselves, and some noted repairs took longer than initially expected - both points raised directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"Great customer service and great work repairing my car. The lobby was spotless."
"The repairs were completed to our expectations. The paint match was amazing especially considering the uniqueness of our vehicle."
"Rife always does an excellent job for my repairs. Quality of work is excellent."
"Thorough, professional, and accommodating through the entire process. Rife's worked with my insurance company to ensure ..." Read more
"Your team is beyond awesome! Your shop is the only one I trust to do the job right! I love that you invest in your employees skills and ..." Read more
"... I was completely at ease the entire time because the communication was TOP TIER! The service was excellent, and I didn't have to fight with my insurance company, ..." Read more
"Staff were very nice and professional but I had to ask for an update every week."
"While everyone was very nice - there was no follow up, and no accountability on the incredible delay it ..." Read more
"Communication was constant on the status of the vehicle and the back and forth with the insurance company."

My Experience

Great experience. So accommodating. The woman at the front desk is amazing and I want to be her best friend.

My Experience

Great service from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

I can’t say enough positive things about our experience. A driver hit our brand new Suburban and Rife’s was incredibly detailed and communicative through the process. All of the staff was lovely. Thank you! John & Kelly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work looks great.

Customer Service

Very responsive and polite.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Kim was great.

Repair Quality

Kim was great.

Customer Service

Kim was great..

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

I already have told people if they ever are in need to call Kim and set up an appointment.

Repair Quality

They did an incredible job! Looks brand new.

Customer Service

Kim is the absolute best. If cloning were affordable, every company would want to have her as the person to greet a customer when they walked in. My estimator Andy was great as well. Explained how the process was going to go and kept in contact with frequent email updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The quality of work Rife’s performed on my vehicle was once again outstanding. I’ve used Rife’s many times over the years and one thing for sure is they consistently deliver great results. It doesn’t even cross my mind to go anywhere else. Definitely a top tier auto body shop.

Likely to Recommend

Repair Quality

Top notch work. Quality is superb. I’ve been there many times and have never been disappointed. Keep up the great tradition.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service from start to finish! Kate was great. Work completed way ahead of schedule and my car was detailed for pick up! Wow! Bonus!!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kate was excellent from the get go!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already had several family members use Rife!

Repair Quality

Have used Rife's on multiple occasions and have always experienced excellent service and care.

Customer Service

Everyone is very helpful and straight-forward in communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you!

Likely to Recommend

Repair Quality

Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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