Crash Champions #0149 Morse Rd

4.7 (3,887reviews)
94%
3360 Morse Road,  Columbus,  OH  43231

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,887)

Likely to Recommend

I used them because insurance suggested them as someone they trust to work with, and I would use them again.

Repair Quality

They made the process very easy from the initial estimate inspection all the way through the repair completion. They even vacuumed the inside of the car when they were done. I used them because insurance suggested them as someone they trust to work with, and I would use them again.

Customer Service

Everyone was very nice and easy to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved the personal touch! I really appreciated how clean my car was after the repairs.

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Customer Service

My Experience

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Repair Quality

Excellent work and customer service! Will definitely refer friends and family!

Customer Service

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Repair Quality

Amazing experience

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Customer service was good, except that I received an email on 9/17 from a customer service rep stating I would be charged $65/day for storage charges if I didn't contact them by the 18th. When I scheduled the work I had said I would be out of town until the 18th, and I offered to wait until I returned before having the work done if that would be an issue. I was assured by two different people that it would not be a problem. No one mentioned charging me $65 per day. If I had known that, I would have waited until my return to have the work done. I was out of the country, and until I returned I was unable to retrieve voice mails that were left for me. I was quite disconcerted by this email. I contacted them on the 18th and picked up my car on the morning of the 18th, so I was not charged for storage.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I would indeed.

Repair Quality

Excellence service. I love getting the follow ups. In my car looks perfect!

Customer Service

Loved the follow ups. Always greeted politely.

My Experience

Champions crash is good

Likely to Recommend

Repair Quality

Good job

Customer Service

Good working

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Repair Quality

Jury is out. Waiting to see if there is water getting in my speaker when I use the car wash.

Customer Service

Amber was great at keeping me updated.

Returned Clean

Likely to Recommend

Based on the exceptional service o received

Repair Quality

The employees were courteous and knowledgeable about the situation and they kept me informed all the way which was very appreciated. Excellent customer service

Customer Service

Excellent customer service

My Experience

Cam and Pat were amazing and made sure I got everything I wanted! I would let Cam be in charge of my car again if it got in another accident. Her updates were always so detailed and letting me know what was going on.

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Customer Service

My Experience

Communication was great. Vehicle looks like new.

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Repair Quality

Satisfied

Customer Service

My Experience

Great team delivered in short time frame. Super nice guys made the whole experience painless.

My Experience

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Returned Clean

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Repair Quality

Repair was fast and the car looks great. Very nice employee interactions also.

Customer Service

See 1st comment

Likely to Recommend

Repair Quality

Customer Service

Returned Clean