Kelly's Body Shop

4.9 (1,645reviews)
98%
1112 N Pearl Street,  Centralia,  WA  98531

We had a 99.2% csi rating last year. we work hard to provide for our customers and insurance companies. We have been in business for 40 years

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,645)

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They had my car for 6 days longer than expected and had very last minute communication. Also the back of my car was filled with the garbage parts and all dirty from them. I feel they should have disposed of all parts they removed not just tossing them in the back of my vehicle.

Customer Service

Last minute communication

Returned Clean

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Very polite and this is the 2nd time I’ve taken a vehicle into Kelly’s and just like the first time, the work was amazing.

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Returned Clean

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Absolutely, definitely! I think their motto is “Like it never happened.” The repair work done on my car was done “like it never happened “!

Repair Quality

Christine was superb — always keeping in touch with me and calling and leaving reminders about my upcoming repair appointment. Craig went above and beyond — when he realized he’d need more than the original quote, he obtained a supplemental authorization from the insurance carrier approved. When Craig could not find replacement panels from the manufacturer, he and his workers repaired the damaged panels! He also did additional repair work on my front grille that didn’t have anything to do with the accident — gratis! Under Promise and Over Deliver, the pillars of Great Customer Service.

Customer Service

Christine was superb — kept in touch with me on a regular basis to make sure things went smoothly. Craig, once he realized there was more damage, he got a supplemental authorization from the insurance company approved! He also did additional repair work on my front grille that had nothing to do with the accident! — Gratis! Under Promise and Over Deliver — the pillars of Great Customer Service!

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Yes, I would always recommend kelly's.They do a fantastic job.And the people all of them are very kind and knowledgeable

Repair Quality

I've been to kelly's maybe half a dozen times fixed a couple of my cars, my truck a couple of times on my truck.And i've never had a complaint, sometimes they have to keep your vehicle longer.And let's just all be happy and graceful.When they say i'm sorry, but I need your car longer.Show them grace

Customer Service

Kristen is always exceptional

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Thank you . Your company is awsome. Highly recommend.

Customer Service

Thank you . Your company is awsome. Highly recommend.

Returned Clean

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I am very happy to have my car back with a perfect new window and rear view mirror!

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My Experience

Your people are so easy to talk to. Pleasant personalities. I have been to your shop twice and have only good things to say about your business and my experiences. Thank you

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