Ken Ganley Buick GMC Collision Center
All of our body repairs come with a lifetime guarantee for as long as you own the vehicle! Our technicians stay up to date on ALL needed certifications including our BASF vendor. We are proud to be a I-CAR gold class, pro level 3 facility. We are a direct repair for State Farm, Liberty Mutual, Safeco, Grange Insurance, Allstate and Erie Insurance! We are also Auto Owners approved Collision Center. We work with ALL insurance companies though. IN THE STATE OF OHIO, YOU HAVE THE RIGHTS TO CHOOSE YOUR REPAIR FACILITY! We provide a hassle-free experience by allowing us to take on your claim from start to finish!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From beginning to the completion, Ashely was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
9.5 my 2 issues were the repairs took 2 weeks longer than the estimated date and I had to come out of pocket to extend my rental. Other than that they went above and beyond in repairs and I’m satisfied!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me completely informed on progress of car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Debb Kemper was fantastic. You should give her a raise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well.
Customer Service - 5.0/5.0 -
You should give Debbie a raise, she’s great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The work was good, but their communication with customer could be better
Customer Service - 2.5/5.0 -
Communication with customer could be better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job at repairs. Almost looks like original after repair. Ashley from their repair department was quite knowledgeable and helped to address the issue and was proactive in communicating the repair details, progress and completion. Surprisingly quick repair time.
Customer Service - 5.0/5.0 -
Hats off to Ashley.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They done a good job!
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
In addition to fixing what was wrong with the vehicle, they cleaned the outside and inside as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time in 5 years that I have used the collision center. The first time, I was told that I had to come to you. This time, I didn’t hesitate to come for an estimate. I was more than satisfied with the services provided and explanations of what to expect from my insurance company. I will recommend you to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled my needs from start to finish very well
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Helpful staff. Kept me informed every step
My Experience - 5.0/5.0 -
Can't believe they detailed the entire inside of the car. They did a wonderful job and kept us informed for the whole process.
My Experience - 5.0/5.0 -
I appreciated the weekly updates. Also appreciated the car wash and interior vacuum. Car looks great. Thank you!