Ken Ganley Buick GMC Collision Center
All of our body repairs come with a lifetime guarantee for as long as you own the vehicle! Our technicians stay up to date on ALL needed certifications including our BASF vendor. We are proud to be a I-CAR gold class, pro level 3 facility. We are a direct repair for State Farm, Liberty Mutual, Safeco, Grange Insurance, Allstate and Erie Insurance! We are also Auto Owners approved Collision Center. We work with ALL insurance companies though. IN THE STATE OF OHIO, YOU HAVE THE RIGHTS TO CHOOSE YOUR REPAIR FACILITY! We provide a hassle-free experience by allowing us to take on your claim from start to finish!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Process start to finish was very easy. Staff explained everything clearly, and work was completed promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very accommodating with special requests that I had regarding repairs. Also, with arranging for a rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The issue isn’t with Ganley it’s with Valley Ford. I picked the vehicle up and drove 10 minutes and it died. I had to idle it for 10 miles. I did call Ganley and they were prompt and took care of the issue right away. Ashley got a tow truck and picked the vehicle up, took it to Valley for repairs and it was done and ready.
Customer Service - 5.0/5.0 -
Ashley was awesome!
My Experience - 5.0/5.0 -
My car looked great when I got it, u d never know someone backed into it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quick clean (they cleaned my car) and satisfied
Repair Quality - 5.0/5.0 -
It was such a pleasant experience. Especially the rental car picking me up and being able to leave it there. The woman who did my quote was also very easy to work with. THANK YOU
Customer Service - 5.0/5.0 -
Again very easy to work with
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Driving me vehicle home am satisfied with the repairs that were required. Staff was great to communicate with & kept me informed Just feels great to have my vehicle back I appreciate the constant communication they me of repaired
Likely to Recommend - 5.0/5.0 -
They kept me informed of the progress of the repairs
Repair Quality - 5.0/5.0 -
The staff was GREAT. They kept letting me know the progress of the tepairs
Customer Service - 5.0/5.0 -
I appreciate them keeping me informed on the repairs
My Experience - 5.0/5.0 -
You guys were amazing and fast, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Can still see the indentation from the initial strike of the vehicle.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0 -
Lack of communication
Repair Quality - 5.0/5.0 -
They told me to take the car and then found the service engine light still on and the temp. reading still not working. They had to send to their Dodge store where they put on a new wiring bracket to resolve the problem. Took two more days.
Customer Service - 2.0/5.0 -
Took in 12/1, told should be ready 12/5 or 12/8. Had them do oil change after repairs and also touch up of scratch on right rear. Called me to pick up finally on 12/12 and still problem with temp. readout and service engine light still on when I started it. Took until 12/16 to finally get the van back.
My Experience - 0.0/5.0 -
My car is filthy. I was told it would come back completely detailed. It is a mess. I’m so disappointed. My car has been gone over a month…I just wish it wasn’t so dirty inside and out.
My Experience - 5.0/5.0 -
Collision Department went above and beyond my expectations. From start to finish, the service was spot on. Even handled my rent return. Thank you