Ken Pollock Collison Center
In operation 31 years.
full service collision repair shop . Nissan, Volvo , Hyundai, Kia , FCA & GM Certified. I-CAR GOLD
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you Lisa, for keeping me up to date with every step of the way. I especially appreciate the concern you had for a situation that arose….and the effort you and your team took to resolve it. Thank you again Leslie
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great experience. Everyone explained what was going to occur and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Besides taking a while which I understand has to do with shipping parts My experience with Ken Pollock Auto body was wonderful. Especially Lisa who kept me informed of anything until my vehicle was done
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I mean, everything about my experience was excellent. Lisa is an absolute darling of a woman. I don't know what she gets paid, but she probably deserves more. Both times I've come to you all, she's made the process easy but most importantly stress-free. I can't speak personally to the mechanics, but their work is top notch, and the gentleman in the back office—whose name is escaping me—was pleasant and polite to be around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Scheduler was great and helpful. Communicated through the whole process. Introduced me to the lead mechanic doing the work. Made me feel confident in their business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It's the little touches, the details done with care that truly set ya'll apart. Thank you for showing people that they matter.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are the best.
Repair Quality - 5.0/5.0 -
What an unusually appreciated experience dealing with these people. Lisa and Fred in the office are truly great people to work with. They get a 5 STAR rating from me.
Customer Service - 5.0/5.0 -
Could not be any better at all. Excellent
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
The women that handled my claim was great. Best customer service I had in a long time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful, perfection in everything Ken Pollock in Pittston, Pa.Will recommend this dealership to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied! 100 percent!