Keri Coach Works

4.9 (5,323reviews)
98%
15 Urban Ave,  Westbury,  NY  11590
Bot
Shop AssistantSparkles

In operation 44 years.

We are a locally owned, family oriented auto body business that proudly serves the Tri- state area. We are a full service auto body repair shop and Collision repair center that uses the latest tools and techniques to ensure your repairs are done right. For over 30 years we have provided all types of auto body and collision services. At Keri Coach Works, we are committed to earn your business by making you the customer our Priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, certified technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter
Nissan
Ram
Rivian Fleet – Vans
Subaru
Tesla

Reviews (5,323)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being professional, courteous, and friendly. Communication throughout the repair process received high marks, with customers appreciating frequent text and email updates. A standout theme across reviews is repairs being completed ahead of schedule, often surprising customers. A small number of customers noted areas for improvement, including occasional quality control oversights, missed notifications, and minor issues upon vehicle return, as mentioned directly in their feedback.
Select to learn more
"... body shop can compare to how good Keri Coach is. My car was a wreck when I brought it in and now it looks brand-new like nothing happened. I only trust Kerri Coach with ..." Read more
"... delivered on the repairs earlier than anticipated and the work was very clean. In addition, they also gave the whole car a nice look over and reduced some scratches free ..." Read more
"... through the whole process until I was satisfied. And craftsmanship on the repairs is outstanding, I couldnt tell that there was any damage at all. Thank you Keri Works." Read more
"... to outline and explain the entire repair process. They went above and beyond to address some other minor issues that i needed addressed unrelated to the initial ..." Read more
"... but obviously doesnt align with neighboring body. Dent was still there, not repaired." Read more
"Everything was done absolutely perfect! They even got me my car back a week early! Thank you to everybody over at Keri Coach you guys are the best!!"
"... repairs to be completed. But surprise, surprise, my car was completed and ready for pick up in 4 days. I was mind-blown how amazing my car looks. Thank ..." Read more
"They were FAST. 2 weeks instead of a month."
"Good service but took so long to get my car back"
"My car was repaired much faster than expected—done in a few days instead of a week. The quality is excellent, and Im very satisfied. ..." Read more
"Status on the car repairs were frequent and never had me guessing"
"I was very impressed with their customer service, kept me updated throughout the repair process. The car looked better than the day we took it home ..." Read more
"Explained everything, every step of the way"
"I had a text everyday letting me know how everything is going"
"Didnt notify me when car was ready. I did get a notification 2 days before the car was ..." Read more

Likely to Recommend

Keri Coach work is excellent. They match the color of your car well and I’m very pleased.

Repair Quality

Customer Service

My Experience

All very professional and precise. Very helpful and seems that job done too was good. My relative sent me and his ratings were justified. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice people to deal with.

My Experience

While my daughter was driving the car to school, it overheated she had to pull over and found there was no coolant at all. It was towed back to Keri earlier this evening

My Experience

Keri Workers were very friendly and treated me like family. When I spoke to Liz and told her that Geico said that my car was a total loss, her question was, “how does the car run?” I said great, even after the accident. Her advice was go home and think about it, the car can be fixed. She showed me on her computer what could be done. I took her advice and did just that. I went home, thought about it and called her the next day and said “go ahead and fix my car”. If I had listened to Geico and what they said my car would be in pieces. Then find out later it could be repaired, I would not have been a happy camper. My car is special to me because my son helped me get the Ford Edge, and he passed away 2 years ago. I thank Liz and all who worked on my car for returning my car to me. Keri Coach Works will be the place that I bring my to for any maintenance or inspection work. Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend Keri Coach Works

Repair Quality

Excellent service from Keri Coach Works. I recommend them 100 percent

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repaired car quickly and fair price. I highly recommend them.

My Experience

The staff is outstanding. The work was outstanding. This truly is the best body shop I’ve ever been to.

Likely to Recommend

I’ve already told several people about how great they are.

Repair Quality

This body shop is the best body shop I’ve ever dealt with the staff incredible the work impeccable, truly a standard by which all other body shop should be judged

Customer Service

They extremely professional and helpful! Simply outstanding!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The only shop I would use

Repair Quality

Excellent work, as always. Car delivered back ahead of schedule, like new condition

Customer Service

Stella is a gem, could not be more helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always satisfied with the autobody wotk provided Keri coach works.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I was 100% Satisfied with the repair to my car. I do have several comments about minor issues that I never experienced with Keri before. 1- I had called to reschedule. Spoke to a woman. Didn’t ask for her name. Then, the day of my original appointment, I received TWO calls asking why I hadn’t come in for my repair. 2- When I received the call that the car was ready, I said that I would be there shortly. The woman on the phone said that she would “tell them to bring my car to the front.” When I arrived, the car had not been brought out. The ONLY problem I have with this is that if you promise good service, then you have to deliver. If she hadn’t said anything, it wouldn’t have mattered. The work at Keri is top notch. Appreciate all the body shop pros. They’re amazing. 🥇 Thanks so much.