Keri Coach Works

4.9 (5,248reviews)
98%
15 Urban Ave,  Westbury,  NY  11590
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Shop AssistantSparkles

In operation 44 years.

We are a locally owned, family oriented auto body business that proudly serves the Tri- state area. We are a full service auto body repair shop and Collision repair center that uses the latest tools and techniques to ensure your repairs are done right. For over 30 years we have provided all types of auto body and collision services. At Keri Coach Works, we are committed to earn your business by making you the customer our Priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, certified technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Sprinter
Nissan
Ram
Rivian Fleet – Vans
Subaru
Tesla

Reviews (5,248)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via texts and calls. Timeliness is a recurring highlight, with numerous customers noting repairs completed ahead of schedule. Rental car coordination and seamless drop-off/pick-up experiences are frequently appreciated. A small number of customers noted concerns around billing transparency, incomplete repairs requiring return visits, and occasional communication gaps, as shared directly in their feedback.
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"... body shop can compare to how good Keri Coach is. My car was a wreck when I brought it in and now it looks brand-new like nothing happened. I only trust Kerri Coach with ..." Read more
"... delivered on the repairs earlier than anticipated and the work was very clean. In addition, they also gave the whole car a nice look over and reduced some scratches free ..." Read more
"... through the whole process until I was satisfied. And craftsmanship on the repairs is outstanding, I couldnt tell that there was any damage at all. Thank you Keri ..." Read more
"... LI period. The customer service is second to none. My car repairs make the car look better than it did before the incident. The body guys are geniuses. Extremely skilled. My ..." Read more
"Excellent work! Great team of professionals! Highly recommend for all collision repairs !"
"... repairs to be completed. But surprise, surprise, my car was completed and ready for pick up in 4 days. I was mind-blown how amazing my car looks. Thank ..." Read more
"Everything was done absolutely perfect! They even got me my car back a week early! Thank you to everybody over at Keri Coach you guys are the best!!"
"... years and cant see my self going anywhere else. Ps: they are always ahead of schedule too. Which is a bonus. Thank You Keri Coach for an excellent service!" Read more
"Good service but took so long to get my car back"
"Perfect repair done very expeditiously. Could not have been a better experience!"
"Status on the car repairs were frequent and never had me guessing"
"I was very impressed with their customer service, kept me updated throughout the repair process. The car looked better than the day we took it home from the dealer"
"Great job, quick service, excellent communication and updates."
"I wasnt kept informed, I had to follow up myself"

My Experience

Top notch service from intake to completion. Always professional. Made the entire process seamless and painless.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done promptly. I couldn't tell my car was ever hit, paint matched perfect. The bonus was I received my car a day earlier than expected.

Likely to Recommend

Besides good workmanship. The staff was courteous friendly and helpful.

Repair Quality

Perfectly repaired.

Customer Service

Perfectly repaired, and ahead of schedule.

Likely to Recommend

Repair Quality

They did great! Im very satisfied and woukd recommend.

Customer Service

They did great! Im very satisfied and woukd recommend.

My Experience

My Experience

I am extremely happy with the high quality of work, attention to detail, business organization & the polite & helpful staff. Overall I had an amazing experience! I would highly recommend Keri Coach! -Greg

My Experience

Likely to Recommend

Repair Quality

Work was done professionally. Doesn’t look like any damage was there.

Customer Service

Returned Clean

My Experience

Professional from start to finish. Great service, frequent updates, refreshingly competent people.

Likely to Recommend

Repair Quality

The process from start to finish was simple and efficient.

Customer Service

Clear and accurate information was provided through all steps.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Work was done fast and right

Customer Service

Great customer service

Returned Clean

My Experience

As usual Keri Coach was a great experience! This has been my 5th or 6th time getting my vehicle la fixed with them and this last repair didn’t disappoint. The staff is super professional and accommodating and they take care of everything with the insurance companies.

Likely to Recommend

as I said, in my first comment, I would recommend the shop to anyone.

Repair Quality

Keri coach is an excellent body repair shop. I would recommend them to anybody. I’ve been here several times and have never been disappointed.

Customer Service

Stella and her staff are fantastic and very helpful dealing with the insurance companies!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and great service

Likely to Recommend

Repair Quality

Truly proffesional

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great - job well done. Handled my case very well.

Customer Service

very helpfull

My Experience

I have used Keri Coach numerous times. Ryan and Stella are extremely professional and personable and have always taken care of everything in a timely matter. I have recommended them to all of my friends.

My Experience

The level of their support and respect should be well recognized in the auto repair business. I am iin awe how I was treated.. I look forward to work with them again .

My Experience

The customer service is excellent. I appreciate keeping me informed about the repairs daily. Everyone I talked to during the process was very knowledgeable, friendly and or helpful. Appreciate the flexibility during issues encountered at the time of the payment and quick response at the moment that I needed some paperwork signed. Great company, congrats to the team for the good work 👏.