Key Collision of Portsmouth
In operation 14 years, 10 years at this location.
key collision is a auto repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I will recommend Key Auto to anyone needing work done. I plan to brag about my experience when I return to work next week. I'm just impressed with everyone and with my car. Thank you so much!
My Experience - 5.0/5.0 -
My car was fixed quickly. The repair came out very nice. Thank you.
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY
Repair Quality - 5.0/5.0 -
Always reliable
Customer Service - 5.0/5.0 -
Prompt and helpful
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was friendly and willing to work with my busy schedule to get my truck looking great, thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommend them!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper looks great but seems like the top lip is out not aligned with the body of the car as smoothly as the original. Still looks great !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I interacted with could not have been friendlier. I enjoy doing business with people who like their jobs and who they work for & with, and this definitely seemed to be the case at Key Collision. I love the "under promise, over deliver" way if doing business. My car was promised for Friday, I had it on Wednesday. Everyone was so helpful in arranging rides which made my life so much easier. Thank you for EXCELLENT service.
Likely to Recommend - 5.0/5.0 -
Best car experience ever.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Only went there because insurance recommended
Repair Quality - 1.5/5.0 -
Bad communication. Sloppy paintwork. Mechanical problems over looked
Customer Service - 1.5/5.0 -
Recd quote 4 days after receiving. Started work without signed authorization
Returned Clean
My Experience - 0.0/5.0 -
When I picked up my tailgate the new tailgate protector was gouged in two places. Thankfully the manager I was dealing with (Mike) immediately apologized and ordered another protector through parts dept. Service has been Outstanding, but more attention to detail needs to be enforced during the labor being performed. The lack of attention to detail has cost your company $147.00 in my case.